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Preferred Automotive

4.9

About this business

Preferred Automotive is the most reputable auto repair shop in Rockville, MD since we opened in 1990. We work on both Hybrid vehicles and traditional combustion engines. We are committed to customer satisfaction, quality, and accuracy. In just one visit to our shop, you will see why so many loyal customers have trusted our team for all their auto repair and maintenance needs for 10-20+ years! Our team brings unparalleled experience, knowledge, and skills, so you can feel confident that you're leaving your vehicle in good han... read more

Location details

12356 Wilkins Ave, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9809 reviews
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Charles D.'s profile image
Charles D. 
14 years ago

Recommendation I have used Preferred Auto for about 20 years. They have service both my BMW and Mountaineer, The office atmosphere is nearly like that of a family. I believe I received very good service for a reasonable price over all the years. I would highly recommend their service. 

Sam A.'s profile image
14 years ago

Quality Maintenance For Less Money We have two Honda Accords. These guys beat the periodic maintenance price every time. I highly recommend taking your car there for factory maintenance or if you have a problem. Don't get screwed by the dealership. I've also used them in a price point comparison with Honda in the past. I usually save at least 20%. Go to the dealer and get a quote for any issue, then call Preferred. 

Beth L.'s profile image
14 years ago

So Glad I Heard About Them! When my car broke down on Rockville Pike unexpectedly, I was referred to Preferred Automotive from a co-worker. I was so happy to find them! Sean came out and helped me get my car to a safe spot to be towed to Preferred Automotive. They fixed my car (replaced two sensors) in a very timely manner, communicated throughout the process, and provided a very fair price. I felt great with my car in their very capable hands, will return in the future, and will eagerly recommend Preferred Automotive to oth... read more

Fred L.'s profile image
14 years ago

scientist I've been dealing with Preferred for many years now, and have always received great service and advice. They're located in a section of town that has many other competing service shops, so they go a long way to satisfy the customer. 

Leigh F.'s profile image
14 years ago

Preferred Automotive I was so relieved when I found Preferred Automotive. Finally a place I can take my car and my kids cars to that I can trust. They always tell me what needs to be done but also what is needed immediately and what can wait. They have helped my family several times with pick ups from work, rentals, and recognizing a real emergency and just being available. I have been taking 4 cars to Preferred Automotive for several years and recommend them to everyone! 

Marcia G.'s profile image
14 years ago

mgc It gives me great pleasure to share my experiences with Preferred Automotive. Preferred Automotive exemplifies outstanding Customer Service. I have been extremely satisfied with the service. As a matter of fact, I have taken my vehicle to the dealership for repairs and on a couple of occasions, with two different vehicles. the problem wasn't solved permanently until I had it serviced by Preferred Auto. I always leave feeling confident that my vehicle has been thoroughly assessed and diagnosed. You won't go wrong with Pre... read more

Larry D.'s profile image
14 years ago

Best in the DC area, bar none! For over 35 years, once the dealer warranty has expired, I have taken all of my family's autos only to Preferred for service. I have always trusted them to tell me what was needed, especially for safety, when it was needed, and to give me the actual costs involved, and I have never found their charges to be out of line with anyone else's in the Washington, DC area. Their service is first rate and they never fail to follow up to make sure everything is OK. I trust their work implicitly, and will... read more

S C.'s profile image
14 years ago

Preferred Auto review Perferred Auto defines the best in customer service. We have been their client for almost 20 years and many cars. They care about their customers by looking for the best and least expensive way to put a car at 100%. Over the years they have helped us avert problems, quickly fix the car correctly and make sure we are happy with their service. This is the place to take your car. 

Michal C.'s profile image
14 years ago

the best in the business! My parents used them for years so when my husband and I moved to the area it was only natural to bring our cars there too. They are fantastic! They fixed a problem in one try that took my mechanic in NY two years of back and forth to work on. They really know their trade, they are honest, and they give good advice as to when to spend the money to fix something and when to hold off and save. I would never consider bringing my cars anywhere else. 

Frequently asked questions about Preferred Automotive

How is Preferred Automotive rated?

Preferred Automotive has a 4.9 star rating with 809 reviews. 

When is Preferred Automotive open?

Preferred Automotive is closed now. It will open at 7:00 a.m. 

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