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Preferred Automotive

4.9

About this business

Preferred Automotive is the most reputable auto repair shop in Rockville, MD since we opened in 1990. We work on both Hybrid vehicles and traditional combustion engines. We are committed to customer satisfaction, quality, and accuracy. In just one visit to our shop, you will see why so many loyal customers have trusted our team for all their auto repair and maintenance needs for 10-20+ years! Our team brings unparalleled experience, knowledge, and skills, so you can feel confident that you're leaving your vehicle in good han... read more

Location details

12356 Wilkins Ave, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9804 reviews
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Ted C.'s profile image
13 years ago

Ted Colburn This is the best auto repair and maintenance shop I have ever dealt with. They are highly competent, friendly, fairly priced, and will go far out of their way to accommodate your needs. I wouldn't go anywhere else. 

tony m.'s profile image
14 years ago

excellent auto shop I highly recommend Preferred Automotive to anyone looking for or looking to change auto mechanics. I have owned and managed a collision repair facility in Montgomery County for 30 some years and can vouch for the honesty and integrity of this auto shop. They have taken care of me and my customers and always do it right at a fair price. Check the reviews. I have spoken to many of these people in person and they always rave about Gary and Mike. You will too. Tony Musumeci President Tony's Auto Body Shop 181... read more

Erin R.'s profile image
14 years ago

Unbeatable Experience Let me list the reasons why this company deserves 5(+) stars: -genuinely friendly service (sincerity is underrated) -patiently explained every issue in terms i could understand -didn't make me feel like an idiot or a bad car owner -gladly helped me prioritize safety fixes and didn't push me to perform work that couldn't fit in my budget -rented a car for me since they needed to keep mine overnight -drove me to pick up the rental car -scrambled to find cheaper parts and saved me $200 -did this without me... read more

steve a.'s profile image
14 years ago

Excellent Auto shop!!! My experience with Preferred Auto has been excellent for years now, with the staff, quality of work, level of communication with me and the efficiency of service. When it comes to cars and people, they have a real talent for taking care of all the details. Steve. 

Johnny L.'s profile image
14 years ago

Top Tier, Fair Pricing! I've been going to Preferred for over 10 years now. My whole family uses Preferred. Nobody ever wants to pay to have their car fixed, but there's something really great about knowing that you're always going to get a fair shake. Mike, Gary, the whole crew, even the new hires seem to embody the same principles of the founders. Take your car to them, tell them your problems, and let them work their magic. 

Howard B.'s profile image
14 years ago

The Only Place to Take Your Vehicle I have been taking my cars to Preferred for many years and have referred many friends and family alike. The service, integrity, and honesty is top notch. I know nothing about how my car works and need a car technician that I totally trust will give me honest advice and service at a fair price. These guys go over and beyond that. I live in Darnestown and they are not convenient for me but I will not take my cars anywhere else. Neither should you. Call Gary or Mike for all your care care nee... read more

Suzanne S.'s profile image
Suzanne S. 
14 years ago

I am a fan of Preferred Automotive! EXCEPTIONAL!!! I do not know what I would have done without Preferred Automotive over the past 15 years. Our family has owned many "older" cars over the years and Preferred keeps us on the road. Their customer service is stellar, and their pricing is always honest and fair. They also stand 100% behind their work. The staff are professional, friendly and very concerned about providing the customer with the best service and quality of repair. They have a convenient "night drop" service if yo... read more

Lawrence S.'s profile image
Lawrence S. 
14 years ago

Recommendation 5* Five * I have had Gary and Mike repair my cars for the last 20 years and without reservation highly recommend them to repair domestic and foe starsreign cars. They are dependable and very competent and stand behind their work. Recently, a new radiator was installed in my toyota. It started to leak and they replaced it within 24 hours with no charge. Anytime I had a car problem, they addressed it the same day or within 24 hours. 

marvin J.'s profile image
14 years ago

Marv J. Gary and the entire service crew at Preferred Auto are true profressionals. From the time you take your car into the shop until you drive away, you truely feel that you are in "good hands". I would always recommend Preferred Auto to anyone who needs car service and advise. 

Frequently asked questions about Preferred Automotive

How is Preferred Automotive rated?

Preferred Automotive has a 4.9 star rating with 804 reviews. 

When is Preferred Automotive open?

Preferred Automotive is closed now. It will open at 7:00 a.m. 

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