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320 Cleveland Pl, Virginia Beach, VA, 23462, United States
Get directionsBeau and Chris came out on time and explained my options thoroughly. Very professional and did a great job. An issue occurred after they left and Precision sent someone out the very next day and corrected the problem within 10 minutes.
Business response:
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott ** **** Owner
Mike did a wonderful job, was courteous, professional and knowledgeable!
Business response:
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you need anything in the future. Respectfully, Scott ** **** Owner
Beau arrived and began work only an hour after I placed my call. He replaced the broken spring, old cable and rollers. Our door now works quietly and we appreciate the warranty. Beau explained our repair options , we made our decision and now have an efficiently working quiet door, much to our satisfaction. The speed with which the company responded was quite remarkable!
Business response:
We believe in doing what we say we will do, when we say we will do it. The fact that you provided such wonderful feedback lets us know we are achieving that goal. Thank you so much and please be sure to call us if you need anything else.
I didn't think it was fixable, but he did it. Very informative and did not apply sales pressure. Our door was damaged by one of our vehicles not making clearance. I was sure I was going to be shelling out a couple thousand to have it replaced, but he got it functioning, with an estimate of its remaining life, and left us with some options for repair and replacement. He was friendly and knowledgeable. Good experience!
Business response:
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott ** **** Owner
Excellent job of replacing spring system with torque spring garage door system.
Business response:
We believe that your garage door should work perfectly as long as you own your home. We are so happy to know you feel we achieved that. Please call us if you need anything else.
Excellent customer service, very personable. They were able to work with my schedule which can be chaotic.
Business response:
We believe in doing what we say we will do, when we say we will do it. The fact that you provided such wonderful feedback lets us know we are achieving that goal. Thank you so much and please be sure to call us if you need anything else.
Beau ** Was an excellent technician. He explained each step as he went along. Very excited about the as long as we own our home warranty. That real gives us true piece of mind. The response time is outstanding especially since we called on Christmas Day and they had an appointment for us on the following day.
Business response:
We believe in doing what we say we will do, when we say we will do it. The fact that you provided such wonderful feedback lets us know we are achieving that goal. Thank you so much and please be sure to call us if you need anything else. Respectfully, Scott ** **** Owner
The response time to my call, the service work performed, and the customer service received all exceeded my expectations. Jeff and his team took their time in completing the job, which took longer than they anticipated. They did not rush through it and they made sure everything was perfect before they left. I am so pleased with the quietness of my garage door now. The difference is remarkable. In addition, the new garage door opener and keypad are top notch and work wonderfully. I would recommend this company to anyone in ne... read more
Business response:
Thank you so much for the fantastic recommendation! We believe there is no original garage door we can't make better, and we are happy we were able to do that for you. Please be sure to call us if you need anything.
Excellent service provided by a knowledgeable and very competent technician (Todd A.). He was on-time, courteous and very helpful with my problem door. Precision trucks and personnel present a very professional appearance and I knew exactly who was coming down my driveway! Very important in remote areas.
Business response:
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott ** **** Owner
Precision Garage Door has a 4.9 star rating with 2,864 reviews.
Precision Garage Door is open now. It is open 24/7.
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