Pravins - Jewellers, Southampton

Charlie C 

on Google

7 years ago

My girlfriend bought a platinum ring at Pravins in Southampton last Christmas. She was told that it offers complimentary cleaning and polishing for this ring. So, she brought it in last week for this ‘free service’. Guess what, she leave her ring for an hour later, collected it and just to be found it was absolutely nothing being done. The dirt still stay on the ring claw and the diamond still look dull. Platinum surface is dull , no polishing at all. And yet, the lady staff told my girlfriend it has been cleaned and polishe... read more

Panoram X 

on Google

7 years ago

Terrible service! Me and my girlfriend were looking for a engagement ring, one of the ladies came over straight away to show us the collections. Products where good quality with GIA certificates which is what I'm looking for, but then suddenly an Asian girl I believe supervisor came to the lady who was serving us said something to her privately and that was it they wanted to quickly finish with us asked fo my email address so they can send me a details discussed in the shop, but I never received any emails whatsoever! VERY D... read more

jamie ferguson 

on Google

8 years ago

With out doubt the worst buying experience I have had. I bought my girlfriend an engagement ring from Pravins, which looked beautiful, the staff where helpful and charming enough to encouraged me to spend £500 over my initial budget. Anyway she said yes and loved the ring, we then had to send the ring off to be resized which came back, fitted and we were happy. That same week my now fiancee tried taken the ring off and noticed the ring had severely misshapen and on closer inspection noticed the hallmark was now not there. Co... read more

Liam Howells 

on Google

8 years ago

Products are great, staff are terrible. I was stood waiting for 10 minutes, the girls in Pravins seemed more interested in their own reflections and conversations between themselves than serving anyone after being totally unprofessional, they then become very pushy for me to purchase products I did not want that were way out of my price range, I was made to feel very uncomfortable and was really disappointed by the store and will not be returning. The staff have let his brand down I gave this store 1 star because I couldn't ... read more

Ant Faulkner 

on Google

8 years ago

My fiancee and I have bought an engagement ring and two wedding rings from here. The designs are very on trend and look a lot more expensive than they are! The service has been top rate with the staff being really friendly and helpful...