Prado Collection's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Prado Collection

3.3

About this business

Location details

112 Lee Pkwy Dr, Ste 21, Chattanooga, TN, 37421, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3176 reviews
Select a rating
Livvie Brown's profile image
Livvie Brown 
recommend  Recommended
6 years ago

Amazing Customer Service!!! And you go in there wanting a dress that originally doesn’t fit you they will do WHATEVER they can to make sure you have that dress you want love the people in there💗💗 

Beth Climer-Crisp's profile image
Beth Climer-Crisp 
7 years ago

I think your consultants suck. All are very rude. There wasn't a single customer in the store except for me and my daughter and her 2 friends but still got no help. Your so called consultants just sat behind the register talking to each other. 

Kristin Pruett's profile image
Kristin Pruett 
7 years ago

The owner is a fool. The girls who work for him probably deal with way too much, and are always kind. But THIS MAN IS A FOOL. We ordered bridesmaids dresses back when it was still damn near cold outside with a promise that they would arrive by NO later than the first of June. Combined, he collected nearly $800 dollars from our bridal party. Just yesterday he admitted to our bride that the dresses are basically in WORLDWIDE LIMBO. I think his words were "still probably in China or wherever. I didn't actually place your dress ... read more

Business response:

Kristin, get a life. You do not know anything about business. We have no control over the manufacturers shipping. 

Ana Thomas's profile image
Ana Thomas 
7 years ago

We made a bridesmaid dress appointment, showed up and we weren’t allowed to try on dresses?!?!? Do you really think we would go for one without trying it on. The lady who helped us was SUPER rude. It was almost like she didn’t want to fool with us. The bride came all the way from PENNSYLVANIA!!! I will not recommend this place to anyone!!!! 

Business response:

We allow you to try on the dresses, but unfortunately we didn't have any in your size to try on. Our sample sizes are typically between 6 and 10 and everyone in your group needed a larger size than that. We apologize for the inconvenience. 

Brooke Bennington Rogers's profile image
Brooke Bennington Rogers 
7 years ago

Thank you for helping me find the most perfect dress for me, and for being so kind and helpful along the way!! It was perfect. 

Melissa Key Schultz's profile image
Melissa Key Schultz 
7 years ago

We have shopped at many dress shops around Georgia and Tennessee. The customer service we received at Prado was well above any store we have been in. We just made our first purchase there for Prom 2018.. and will be back for Fall dances in 2018 and Spring 2019! 

Hannah Jones's profile image
Hannah Jones 
7 years ago
Gloria Pascual's profile image
Gloria Pascual 
7 years ago
Brittany Taylor Millard's profile image
Brittany Taylor Millard 
7 years ago

Beautiful dresses and great service!! LOVE my dress!! 

Business response:

Thank you Brittany! You were fantastic! 😘😘😘 

Frequently asked questions about Prado Collection

How is Prado Collection rated?

Prado Collection has a 3.3 star rating with 176 reviews. 

When is Prado Collection open?

Prado Collection is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com