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Power Home Remodeling
- Home Improvements
- Irving, TX
About this business
Location details
8100 Springwood Dr, 8100 Springwood Dr, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
A window salesperson came to my door, saying "Your HOA may have told you that we would be stopping by." Later, I confirmed with my HOA, and they said, "We do not endorse any company going door to door for sales pitches", which was my suspicion. Then, they said they just talked to my neighbor and mentioned his name. I said, yes, I know him. They said they were giving him a free estimate, and if I wanted to get a free estimate right after his, since they were in the neighborhood, I could. I said yes. I then talked to someone o... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number, so we can flag it in our system to stop all future communications.
A man pounded on my door to ask me if I needed my windows replaced. I said no, but I do need vinyl siding work done (soffit, facia, trim, etc.). I gave a guy personal information and he wrote it down, then called someone to schedule my estimate. He handed me his phone and I gave my information to another person. He said someone is in the area and can come later in the evening to give me an estimate. I said wow, that's great. He said to expect a call from the dispatcher within the hour to confirm, and please be sure to answer... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred in scheduling an appointment for an in-home estimate, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number, so we can flag it in our system and to stop all future communications.
We were very happy with Power Home Remodeling from the sales person Michael (who is amazing) to the installation and clean up. I would highly recommend this company and we plan to conduct future business with them.
I wish I could leave zero stars. I have never received such terrible customer service to begin with. I was told this company does not contract out their work, which was a complete lie. The original sales rep that came to our home told us our fascia boards would need to be replaced because the wood was rotting out, when the crew came to fix the soffit and fascia they stated that all the boards were fine and did not need to be replaced. okay?? I mostly think they did not want to replace anything out of pure laziness. Their wor... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any undue frustration or inconvenience. The satisfaction of our customers throughout the entire remodeling process is our top priority, so we are incredibly sorry to hear we did not live up to the standards of service we set leading up to the installed project. Since coming across your review and being made aware of the details of your experience, we can see any serviceable issues have since been addressed and resolved to your satisfaction w... read more
Shady business tactics! Sales rep comes by the house with dark shades on, doesn’t provide any details but asks me to provide my name, address (which makes no sense since he’s on my block) and says another person will come out to provide an estimate. Does everything he can to avoid being seen by my hike security cameras. I questioned if this was actually a real company so I called and spoke with one of their CS reps Rachel Smith who advised the company has been in business for over 20 years. Sadly I gave the sales rep my phon... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number, so we can flag it in our system and stop all future communications.
First and foremost, I have a no soliciting sign in my front yard and the sales representative completely disregarded that. Luckily we were going to be reaching out to a few companies for these projects, so it worked out. Every representative that came to the house for measurements was very pleasant. We agreed to two projects, gutters & windows. Our gutter project needed to be rescheduled, that was inconvenient. We had materials dropped off to our house days prior to the gutter project and was never informed this would be tak... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustrations, as this is far below the standards service we set for ourselves. We would like to look into the details as to why this occurred. We'd appreciate it if you could provide email digital@powerhrg.com with your contact phone number or home address, so we can identify your profile in our system and look into your concerns in greater detail. We truly appreciate your feedback and hope to speak with you soon.
Only will schedule when both homeowners are home which to do that I had to rearrange our schedules to make that happen. After someone confirming our appointment with my husband today and myself I rushed home to be here ontime as my husband was driving home from *** to make the appointment ontime and I walk in the house and received a call on my cell only to let me know the person doing the estimate will be here late now and not until 810pm and will be here for about 90 min !? Are you kidding me!? I Confirmed this twice today... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred in scheduling an appointment for an in-home estimate. Please give us a call at (888) 736-6335, option 4 at the prompt if you have any questions or concerns that you wish to have addressed further.
Yesterday someone from this business knocked on my door. He started his pitch by saying my HOA should have let me know they were going to be coming by. Once they started talking about windows, I told him no thank you. He persisted at this point, mentioning my HOA again. I followed up with my HOA and Power did NOT have permission to be claiming a connection. Super scummy sales tactics. I'll add this to my list of window companies I'll never work with. No business that lies to me in their sales pitch is going to be someone I t... read more
Business response:
thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number or home address, so we can flag it in our system to stop all future communications.
On January 28, 2020 I had a remodel done to my family room. One standard size sliding glass door and two very small windows. The Windows are good but sliding glass door handle and lock isn't holding up and locking properly. Three weeks ago someone came to my door soliciting business and asked if I were aware of Power Home remodeling I replied affirmative. I explained to her about the sliding glass door. She contacted the Charlotte office and put me on the phone with a man. I heard someone in the background say don't give her... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustrations, as this is far below the standards of service we set for ourselves. We would like to look into the details as to why this occurred. We'd appreciate it if you could provide email digital@powerhrg.com with your contact phone number or home address, so we can identify your profile in our system and look into your concerns in greater detail. We truly appreciate your feedback and hope to speak with you soo... read more
Frequently asked questions about Power Home Remodeling
How is Power Home Remodeling rated?
Power Home Remodeling has a 4.6 star rating with 5,838 reviews.
When is Power Home Remodeling open?
Power Home Remodeling is closed now. It will open on Monday at 7:00 a.m.
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