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Ponderosa Pet Resort

4.8

About this business

Location details

2815 N Austin Ave, Georgetown, TX, 78626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8432 reviews
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Deb Ousley Kadair Thomas's profile image
Deb Ousley Kadair Thomas 
9 years ago

My dog Frito is a picky little fella and doesn't like just anyone. The first time we took him to Ponderosa I was worried, however, I was so impressed with the way they just took him without hesitation and he did great!! We always leave him at Ponderosa when we go out of town and it is worry free!! He loves it there and can't wait to get out of the car and inside when we pull into the parking lot. Great place for pets!! 

Business response:

Thank you so much for trusting us with Frito. Also thank you for the kind review! 

Robin Rodriguez's profile image
Robin Rodriguez 
9 years ago

First time using Ponderosa Pet Resort for my two Springer Spaniels while on vacation. I was very hesitate on leaving them for the first time for 8 days. Phillip and his staff made me feel very comfortable through phone calls and in person when dropping them off. They have a texting feature and I was able to get daily update information promptly. I highly recommend this facility for boarding your furbabies. Even with any of my concerns Phillip(owner) called me personally. Thank you Ponderosa Pet Resort!!! 

Business response:

Hey! Thanks for the great review! Look forward to seeing you again soon!! 

Haley Renee Crayton's profile image
Haley Renee Crayton 
9 years ago

Just started using ponderosa pet resort! They're great! Affordable and very nice! Great customer service! Very happy I found them! 

Rachael Raymond Jones's profile image
Rachael Raymond Jones 
9 years ago

We have been taking our dog to Pet Ponderosa for about 6 years. Before they moved to Georgetown location. The customer service is top notch and you really feel Phillip and his employees care for your animal. I will never take my animals anywhere else. ❤️ 

Andrew Couvillon's profile image
Andrew Couvillon 
10 years ago

Dropped off my 6 month old miniature schnauzer for her first grooming visit! She looked great! Wonderful staff and they care about you dogs needs. Did an amazing job 

Business response:

Oh thank you so much for the kind review and THANK YOU for bringing your pup to us!!! 

Lauren Belk Hodgkins's profile image
Lauren Belk Hodgkins 
10 years ago

This is our go to grooming stop. They always do a fabulous job and our dogs leave with bandanas as an extra touch, which I love! Service is always great and the staff are friendly. 

Sarah Battarbee Leland's profile image
Sarah Battarbee Leland 
10 years ago

We have been taking our dogs to Ponderosa for close to 2 years. They have been such a blessing. They are kind, accommodating, and extremely thoughtful. They pay special attention to our individual needs and we couldn't be happier with the friendly staff! They definitely go above and beyond! 

Business response:

Thanks for being a wonderful client!! 

Michelle Kennard's profile image
Michelle Kennard 
10 years ago

This place is horrible and treats animals like crap and give them back filthy 

Donald Halverson's profile image
Donald Halverson 
10 years ago

Awesome owner, awesome Staff! Nice, clean facility. 

Business response:

Thanks, Don. Thank you for the kind words! 

Frequently asked questions about Ponderosa Pet Resort

How is Ponderosa Pet Resort rated?

Ponderosa Pet Resort has a 4.8 star rating with 432 reviews. 

When is Ponderosa Pet Resort open?

Ponderosa Pet Resort is closed now. It will open at 9:00 a.m. 

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