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Pollard Friendly Ford

3.8

About this business

Located in Lubbock, TX, Pollard Friendly Ford Company is proud to be one of the premier dealerships in the West Texas area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Pollard Friendly Ford Company an EXCELLENT one - for the service life of your vehicle. We have a strong and committed sales staff with decades of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information ... read more

Location details

3301 S Loop 289, Lubbock, TX, 79423, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.81,557 reviews
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Trent Burger's profile image
Trent Burger 
6 years ago

I have never been so disappointed in a Ford dealership in my life. You have had my truck for 2 weeks for a recall and a faulty pully on the engine; it’s a new truck! It’s at the end of week 2 and the only thing fixed is the recall. You have put my dad and I in a bind because I had to take his truck to work in West Texas. We kept getting told by the service department 2 more days...2 more days over and over. It’s going to be hard to recommend your branch to anybody. 

Teresa Christensen's profile image
Teresa Christensen 
recommend  Recommended
6 years ago

I recently purchased a Ford F-150 XLT at a dealership in Austin. However, I wanted a remote starter for the pickup. I was a little leery about taking it to a dealership here. I ended up taking it to Pollard. Everyone I encountered at Pollard was very friendly and professional. My appointment for the truck was at 10 o’clock in the morning and I had my truck back by 2:00 in the afternoon. I was extremely pleased with the service I received! 

Becky Nipps's profile image
Becky Nipps 
recommend  Recommended
6 years ago

Loved the experience. Employees are awesome and I could not be more happy than I am now- Thank you for ease in purchasing my new Fusion! 

Will Todd's profile image
Will Todd 
recommend  Recommended
6 years ago

Don was super helpful in my car buying experience! 

Jr Baeza's profile image
Jr Baeza 
recommend  Recommended
6 years ago

Michael very helpful, and friendly. Helped us within the day! 

Freddy Cortez's profile image
Freddy Cortez 
recommend  Recommended
6 years ago

Huge thanks to Anthony Martinez he is always upfront and helpful and has made my third purchase from him a breeze!!! definitely #1 in the Buisness!! 

Shannon Bonner's profile image
Shannon Bonner 
6 years ago
Tate Bartlett's profile image
Tate Bartlett 
recommend  Recommended
6 years ago

Worked with Baylen Brown and got my wife a new car. Great customer service and Baylen will do anything to get you the best deal. I proud to call him a friend and now he will be my go to vehicle guy for life! Thanks for the help! 

Jeff Ainsworth's profile image
Jeff Ainsworth 
recommend  Recommended
6 years ago

they are fantastic! and the best dealership I would ever want to go to! 

Frequently asked questions about Pollard Friendly Ford

How is Pollard Friendly Ford rated?

Pollard Friendly Ford has a 3.8 star rating with 1,557 reviews. 

When is Pollard Friendly Ford open?

Pollard Friendly Ford is closed now. It will open tomorrow at 9:00 a.m. 

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