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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Beatriz L.'s profile image
Beatriz L. 
6 years ago

The Polestar team is excellent! We’re very pleased with their professionalism. We'll hire them again. Thank you! 

Business response:

Thank you so much, Beatriz! We're glad you were pleased with your services, and if there's anything else, either plumbing or HVAC, just let us know and we'll be there to help out again! 

Meerim H.'s profile image
6 years ago

I just think they were priced well and were just great for the job! 

Business response:

Thank you for the great review!We were happy to get you all taken care of, and if there's anything else you need from us, we'll be happy to help you out! Just remember, whether it's plumbing or HVAC, Polestar has your back! 

Marilyn K.'s profile image
Marilyn K. 
6 years ago

The gold star ultraplan is a great deal. I joined and it made my service call free plus gave me 10% off plumbing, equipment etc., plus 2 service checks per year. 

Business response:

Thank you so much, Marilyn! We truly appreciate the kind words! We're always happy when someone sees the value in our service plans and wants to make sure they have efficient and working equipment. We don't ever want to see someone go without heat or AC, and that's what the service plan is meant to prevent. If you need anything, either HVAC or plumbing, just let us know! Thanks again for the review and have a great day! 

Eric K.'s profile image
6 years ago

Very professional, informative and courteous. I contracted with them an annual preventive maintenance program. 

Business response:

Thank you for the great review, Eric! We're glad we could get you all taken care of, and we look forward to working with you more in the future! Have a great day! 

Jake K.'s profile image
6 years ago

Poor communication with customers 

Business response:

Thank you for the review, Jake. We know that communication is vitally important, and we apologize that you thought we were lacking in that. We will work to be better with our communications with our customers. Thank you so much for bringing it up to us. 

Ralph O.'s profile image
6 years ago

Business response:

Thank you for the great rating, Ralph! 

Joe F.'s profile image
6 years ago

Professsional and courteous. I’d hire them again if I have another issue. 

Business response:

Thank you for the great review, Joe! We're glad you enjoyed your experience with us, and anything else you need, either plumbing or HVAC work, just let us know! Have a great day and thanks again! 

Julie E.'s profile image
6 years ago

I was in crisis mode due to the outside spigot falling off and water spewing out about 2 feet from my house! I contacted Home Advisor, and I got immediate contact from 2 companies; the first call couldn’t assist immediately; Polestar called and were here within an hour! Very polite, excellent service, very professional. I now have this company on my contact list! 

Business response:

Thank you so much, Julie! We're glad you gave us a call and that we were able to get your situation handled! We pride ourselves on our customer service, and ability to handle issues quickly. When you need home service assistance, just let us know! We're always happy to help out! 

Gabriel T.'s profile image
Gabriel T. 
6 years ago

Quick service and great customer service! Would hire again! 

Business response:

Thank you so much for the great review! We truly appreciate it! We look forward to working with you more in the future! :) 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is closed now. It will open tomorrow at 6:00 a.m. 

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