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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Soheila H.'s profile image
Soheila H. 
5 years ago

Very professional, punctual and skilled. 

Business response:

We are so happy we could help, Sohelia! Polestar truly cares about their customers and will always go above and beyond to meet their needs. Thank you for the wonderful review and have a great day! 

Debbie B.'s profile image
5 years ago

great 

Business response:

Hi Debbie, thank you for our review. What could we have done to give you a 5 star experience? We strive to provide the best customer experience at all times. If there is anything we could have done differently to make this a more pleasant experience for you, we would love to hear it. Thanks again for the review, and have a great day! 

Kelvin S.'s profile image
5 years ago

Thanks 

Business response:

Thank you for the feedback. We strive to be professional in every aspect of our job. If there was anything we could have done better, we would love to hear about it. We always want to improve our customer experience. Give the office a call at 913-432-3342 if you have any suggestions. Have a great day. 

Sandip N.'s profile image
5 years ago

Business response:

Thank you so much, Sandip! If you have any questions, or would like service in the future, we'd be happy to come out again! Have a great day and thanks again! 

Amanda V.'s profile image
5 years ago

Both Dan and Chris were extremely helpful. Dan came out and quoted the projects that we needed too. When Chris arrived he was extremely helpful in pointing out what we did need and what we didn t need. I also added on some things while he was there and he completed them before he left. 

Business response:

Thank you for the kind words, Amanda! We love to hear that our customers enjoyed their experience with us. Were glad that we were able to get you taken care of and get you squared away. If there is anything else we can do for you, just let us know! Have a great day! 

Krishna K.'s profile image
Krishna K. 
5 years ago

Business response:

Thank you for the review! We also want to thank you for allowing us the opportunity to serve you and being a part of the Polestar family. We always want to make sure our jobs are completed in a timely, professional, and clean manner. If there is anything we can do to turn your 4.5 to a 5 star experience, please reach out and let us know. Have a great day! 

Jon A.'s profile image
5 years ago

Very Courteous, called ahead to let me know they were on the way. Job completed and asked if I had any questions. 

Business response:

Thank you for the review! We know your time is important, and we don't want to waste it. We pride ourselves on our ability to provide top-flight service in an efficient time. If we can help you going forward please don't hesitate to call us. Thanks again! 

Alicia H.'s profile image
5 years ago

I would like to give a shout out to all the service people that came to work on my moms house from Danny to Josey, Joe, and Anthony great work guys it was really appreciated. My apologies if I missed anyone or got a name wrong you all were wonderful. We had had a few hiccups but never did I feel like we couldnt overcome them, It made the situation far less stressful. I would definitely recommend hiring these guys to anyone. 

Business response:

Thank you for the kind words, Alicia. Were happy to be there for our customers. What could we have done to give you a 5 star experience? Were always looking to improve for our customers. If you have any suggestions call the office and we'll get it taken care of. Thanks again for the review. Have a great day! 

Michael A.'s profile image
Michael A. 
5 years ago

They where ok two young guys. 

Business response:

Thank you for the review, Michael. Is there anything we could have done to turn your 3.5 star experience into a 5 star? We are always looking for ways to improve! Thanks again and have a great day. 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.  

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