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PNC Bank
- Finance
- Pinckney, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
222 W Main St, Pinckney, MI, 48169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had multiple issues with PNC bank and my mortgage. I did not have ANY issues with my mortgage payments until it was transferred to PNC bank. In the beginning they were duplicating my payments and then would not send me a refund for over 21 days. It was as if I was paying a mortgage on a home twice the amount I could afford and they refused to remedy the issue aside from taking 21 days to send me a paper check. They said the issue was resolved after it happened once, but then it happened again despite their promises th... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
If you need a mortgage loan avoid PNC entirely. This entire process has been a complete and utter nightmare. The cherry on top, was the fact that they waited until 5:30pm on the Friday before a federal holiday weekend (where they will be closed on Monday) to tell us our closing will have to be delayed an additional 3 days due to an oversight that they wrote on closing documents that they had sent us days prior. We were scheduled to close on this coming Tuesday. This is in addition to them writing the incorrect lawyer on our ... read more
If I could give ZERO stars that is where I would start. I have been a PNC customer since ************************************* issues with maintaining a decent balance at all times. In the early morning hours of May 20, 2022 I was paid from both of my employers (I work full-time and part-time) and balanced my checkbook including the recent deposits for my wages against the outstanding checks that still had not been presented for payment and balanced to the ***** like I always did. Later in the morning I received an email fro... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I called to see if I could convert euros after a trip to Europe. Told them I am a credit card holder but no longer have a checking account. They said no problem and to schedule an appointment on the website, which I did. Showed up for the appointment and they told me they could not convert the euros because I am not a customer. The customer service person recalled my call from a few days ago and said they were sorry they were wrong. I thought that they should have given me the correct information in the first place. I think ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Had the worst experience with this bank. For whatever reason, they bounced a check that was issued to me by my business partner drawn on his PNC bank business account. The reason given was that the check was "suspicious" without any further explanation. I got a replacement check drawn on the same account by the same person and this time they credited my account without any issue. About three days later, they froze all my accounts - customer no service was very hard to reach but when they returned my call they said my account... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Ever since PNC took over from BBVA, there have been nothing but additional fees. I did not have a large account, but when they started taking fees out, I decided to transfer the rest of my money to another bank. Then I got hit with a "monthly service charge" because there was $0 in my account. PNC was not willing to remove that service charge and I had to re-deposit a service charge just to close the account. Absolutely ridiculous policy.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
If you're an elderly person and need assistance THIS IS NOT THE **** FOR YOU!! Im my grandmother's legal caretaker and she wanted to change her pin number to something she could easily remember. The guy assisting her wouldn't allow the pin change to go through cause I was helping her. My grandmother is legally blind, she told him I'm her caretaker and she is letting me assist her. The guy then said nope sorry the system won't allow it she's has to call on the phone. She tried and even the guy in the phone was confused by the... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
My family has been waiting for them to close and distribute an account for over a full calendar year. This was supposed to be resolved by May 2021. It is now May 2022 and we havent gotten anything but excuses. We had to pressure them just to get a partial distribution, which we completed paperwork for almost 2 months ago, and no one has heard from them since. The account has already decreased in value since it was *supposed* to be closed, so were literally losing money while these people drag their feet. DO NOT TRUST THIS IN... read more
****** from mobile card verification was very rude and nasty my mom need help with her accounts and ****** was very rude and not willing to help please fire her she need its
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 589 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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