PNC Bank

Justin M 

on BBB

2 years ago

PNC Bank representatives completely mis-informed me with information that is now preventing me to be approved for a mortgage and get a home for my family. In early 2021 I called numerous times asking about hardship programs due to losing my job because of COVID-19 and I was told by several representatives that i could have extended time to make a minimum payment because obviously at the time i was seeking new employment and was unable to pay because of hardships. Now i am doing better and ready to buy a home for my family an... read more

krisz 

on BBB

2 years ago

I never had issues with PNC bank for over 15 years till recently. I have a home equity and in 06/2022 they wrote my equity debt off and then charged the debt back to my account about 20 days later. I never got a bill for 06/2022 but on 07/13/2022 they called to collect the debt telling me I missed a payment ironic is I had auto pay set up since 2014 when the loan opened. I looked at my app and sure enough there was a payment due but since there was no debt 6/8/2022 my auto pay was cancelled. Since 7/13/2022 I have called PNC... read more

Ali N 

on BBB

2 years ago

Why ****sold this business to this horrible bank, I will bleam ****that they take this step, pnc is garbage bank, they should sent this bank to trash, nothing is good in this bank, horrible customer service, horrible app, how can I make payments to credit card, I have to transfer from external account to pnc checking account, and transfer from pnc checking to my credit card, Is better to pnc to close there business and open laundry instead. 

Rachel G 

on BBB

2 years ago

I have had a wonderful banking relationship with PNC for over 6 years. I previously have had a great relationship with the staff at the local branch, but now since Covid, things are different! The smiles, attitude and customer service are different! I recently made a regular monthly deposit -from my tenant- and this time they put a HOLD on it. Look, I have my paycheck directly deposited into my account every other week for 6 years, I have been depositing a rent payment check, for the same amount every month for less than $90... read more

Kaitlin P 

on BBB

2 years ago

If I could give PNC zero stars, I would. I used to be a ***** *****customer, but I recently got married and my husband and I decided to merge our finances at his bank, which is PNC. The first issue I had was accessing my account and routing information. The site requires you to enter your mobile number to send a confirmation code, but the site would error out. I called customer service at the end of June... The rep tried to assist me over the phone, but couldn't, so they submitted a ticket. I called back mid-July because I w... read more

Charles J. 

on BBB

2 years ago

This bank will not honor a certificate of deposit with my name on it from my deceased mother. She purchased it in **** from ********************* which was acquired by P.N.C. They are telling me they have no records whatsoever although they made the acquisition and my name is clearly on the certificate. 

K A. 

on BBB

2 years ago

Vandalia Manager - ***************************************** is a homewrecker. She sleeps with married clients. I would not trust her with any of your finacial concerns 

DONALD M 

on BBB

2 years ago

PNC bank did it again. I received deposits from the woman who purchased my house in Maine. I then had a PNC rep call me and question the deposits, which I explained. Then I received deposits again this morning and it showed a $2400 balance in my account as I had $900 already in the account and another $1,400 kicked in. I then transferred $1,300 into my savings acct at PNC and a few hours later I get a low threshold alert of $0 in every account leaving me with no money for the weekend. I then called and the bank explained tha... read more

N. M. 

on BBB

2 years ago

Stay away! They closed my account then decided 2 months later to charge me $300 in an invoice and put me on chex systems and early warning. I got a collection letter and disputed it. You can't close put someone's account completely and 2 months later charge them some random amount. They closed my account and cost me to lose a bunch of money on items sent back as the refunds bounced.