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PNC Bank
- Finance
- Pinckney, MI
About this business
Location details
222 W Main St, Pinckney, MI, 48169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I was with PNC Bank for years watched them progressively get worse and worse seems like I spend more time on the phone with them than ever before I called them yesterday to see why there was a hold on a refund three times and three times I was blatantly without a doubt lied to by their customer service Representatives. Check your phone records if they're recorded for quality assurance I'm sure nothing will get done as usual but as soon as this issues cleared up I'm done with PNC Bank and I suggest everyone else does too they... read more
I was with PNC Bank for years watched them progressively get worse and worse seems like I spend more time on the phone with them than ever before I called them yesterday to see why there was a hold on a refund three times and three times I was blatantly without a doubt lied to by their customer service Representatives. Check your phone records if they're recorded for quality assurance I'm sure nothing will get done as usual but as soon as this issues cleared up I'm done with PNC Bank and I suggest everyone else does too they... read more
I was with PNC Bank for years watched them progressively get worse and worse seems like I spend more time on the phone with them than ever before I called them yesterday to see why there was a hold on a refund three times and three times I was blatantly without a doubt lied to by their customer service Representatives. Check your phone records if they're recorded for quality assurance I'm sure nothing will get done as usual but as soon as this issues cleared up I'm done with PNC Bank and I suggest everyone else does too they... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 589 reviews.
When is PNC Bank open?
PNC Bank is open now. It will close at 5:00 p.m.
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