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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

222 W Main St, Pinckney, MI, 48169, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2589 reviews
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Donna P's profile image
Donna P 
2 years ago

My Mom made me Financial ***** of ********* and all papers were filed at the bank. However, because of "internal policies" they will not allow me to do what she needs done in order to get her finances in order to enter a long term nursing care facility. Even though I am legally her POA, they insist that she has to physically come into the bank to put beneficiaries on her account, even though she is in the hospital with ***** and cannot walk. In other words, their "policies" somehow super cede a legal document that was drawn ... read more

Maria W's profile image
Maria W 
2 years ago

My Mother was banking with PNC over 30 years and after she passed its been an absolute nightmare having to work with this bank. They do not return phone calls or emails. Do not give updates and worst of all will not give me an explanation of what the issue is and why it is taking over 3 months to REFUND THE MONEY THEY TOOK OUT OF HER ACCOUNT THAT WAS FROZEN!!!!!!!!!! 

Jessica J's profile image
Jessica J 
2 years ago

I caught covid and was hospitalized for over a month. My account went negative and I paid it soon as I got out and they still closed my acct. worse bank 

Steve C's profile image
Steve C 
2 years ago

**** pay does not work. Been three weeks still no sign of the check. They offered to issue a stop payment on the "lost" check. Then they decided to stop payment on checks I wrote cuase they were of the same amount. Can not even tell what checks they write vs what checks are written by the account owner (Can't even tell me the Bill pay Check number they issued). 

Christopher S's profile image
Christopher S 
2 years ago

Sadly, customers continue to go in circles, and no one is ever on the same page. PNC is horrible, and they continue to lie to their customers. ***********************************, ********************, and ***************************** are all incompetent individuals. 

Javier B's profile image
Javier B 
2 years ago

Absolute worst banking experience I have ever gone through. I opened up a business checking account to establish a relationship with PNC and from the beginning I was red flagged. This was later explained that the flagging came from an *** for one of ***********. The *** mind you was a basic payment for products to my company. I was not able to deposit money into my account for a good two weeks while they did their due diligence. I pay for their *************** in order to do *** and wires and have never been able to accept o... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Elaine V's profile image
Elaine V 
2 years ago

The worst bank to deal with. No customer service. If I ask for change I need ID and have to sign a receipt. I give them $5.00 and want 5 ones? New tellers evertime I go in. I try to use ATM whenever possible. I would change banks but to much to change so I live with it.<br /> <br /> <br /> 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Shaneka D's profile image
Shaneka D 
2 years ago

I went here to withdraw money of my card from the atm they took my debit card and want give it back. Then talk to the manager she didnt even wanna help me 

Michael B's profile image
Michael B 
2 years ago

PNC is a terrible bank. Their idea of customer service is finding new fees to charge their customers. I once made a deposit of 29, 200 dollars and was credited with a deposit of *****. And then they charged me overdraft fees for their own mistake. I could go on with all the ways I loathe this bank, no PPP during the pandemic, substandard credit card processing, and on and on. However the sad thing is there arent any better banks. If I could leave I would. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 589 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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