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PNC Bank
- Finance
- Chicago, IL
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
3450 W 26th St, Chicago, IL, 60623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Good luck trying to get assistance on weekend. Then when you get through in the morning the girl seems annoyed she has to deal with people. Rather than listen, she assumes what the issue is and then proceeds to spout out erroneous and useless advice. Next time I will just stick to the Robot Lady.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
STAY AWAY from PNC bank and their website. This morning I was unable to login to my checking account. Calling customer service was of no help, they blamed my phone and my internet browser, and to seek help from the family members which is none of their business. Then how come that I can login to another bank with no problem whatsoever? Finally by sheer stroke of luck was able to login from both Chrome and Firefox, which I shouldn't be able to do according to the *** customer service. This is how much they know. And my phone ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Incompetent in filing pay off check. this started on 2/23/2022 when we had our 2018 Toyota refinanced with our bank, ******** ****** ***** in Chiefland FL. Our first pay off check was mailed on 2/25/2022 and sent to PNC Bank, N.A. ***** ******Pittsburgh PA, after a week I check and still on check. Called today 3/17/2022 and still showed balanced owed, even through the check was received on 3/15/2022 at 7:45 am and was signed for. Our bank had stopped payment on the first check and sent another pay off check by FedEx. If it d... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I have never been able to solve even the simplest of problems by speaking with the clerks in PNC Bank customer service. Speaking with a competent customer service agent requires a great deal of time and effort and often times even the best and most persistent efforts fail to engage a competent clerk or achieve a solution to a problem. I was formerly a customer of ******* and it is likely that I will drop PNC Bank and return to *******. Even after reporting many times that my "send a message" function has not been functional ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Terrible, they couldn't tell me how a merchant kept taking money from my account, gave me the run around now I have to wait (90 days) for a dispute that I would not have had to put in if PNC employees had protected my account. Their customer service tells you nothing but that someone else will call you back and they never do.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
My account closure was fumbled and I have not received funds after five months. I had a mortgage with Compass, which became BBVA, which then became PNC. I refinanced the mortgage with another bank. I called to close the remaining checking account. After 6 phone calls and multiple emails, and over 2 hours of my time, I have not received the funds. At least one check was sent to the wrong address, where I had never lived. My address has not changed since these accounts were opened. The incompetence is so frustrating.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I the age of all electronic transactions where all transactions including deposits clearing within minutes but pnc system is like **** , you cant withdraw for ***** hours. Try to call customer service it takes 45 minutes on hold . No wonder there are so many complains on line .
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Identity Theft. My experience with PNC personal banking when I experienced fraud.I was surprised to see an unfamiliar $3500 withdrawal from my account. I called and reported fraud. Upon my investigation from the image available on line and from speaking to the agent someone filled out a withdrawal slip wrote in my account number and signed my name. This happened in **********,***** where I never banked as I live in **. $3500 cash was given to the thief. No attempt was made by PNC to verify with me the legitimacy of the withd... read more
i reported my debit/credit card lost on or before jan 24 2022 at that time a rep said if someone found the card no one would be able to use it that was false info because on feb 6 someone used it and pnc accused me of using it and i didnt so they put 60dollars in my account on feb ***************************** on the18th of feb told me i have a history of closing my acconts i told her that i didnt they closed out a different account because they said that the account was linked to the 60dollar account investigation and they ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 591 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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