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PNC Bank

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About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

3450 W 26th St, Chicago, IL, 60623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2591 reviews
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Dicky S's profile image
Dicky S 
3 years ago

This goes to the time when I was a student at ********************************* park and i had the cash wallet account or something to that effect.During the 5 years when I was a customer with **********************, I always kept having problems with their Online banking.Resetting my password and the bureaucracy at the bank was a pain to deal with.I was joining the ** Military after graduation. During those days, I just kept having problems with their account setup and online banking.On my final visit to the bank, I was rud... read more

martha M's profile image
martha M 
3 years ago

Pnc is the worst bank I've ever had. Every transaction I tried to make was declined and after that I tried to call just so the representative tells me that he can't find my account. Then gives me the option to answer security question and I didn't recognize any of them. So they tell me to go to a branch and after that they locked me out of my mobile banking app. It's terrible and frustrating. I do have money in my account. This is terrible 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Nakisha H's profile image
Nakisha H 
3 years ago

I wanted to share an issue that Im having with PNC Bank. I live in ** and they closed our bank down back in November so now there is no atm anywhere that you can made a deposit at. Im seriously looking for a new back to switch to because this issue is ridiculous. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Lacy N.'s profile image
Lacy N. 
3 years ago

Pnc ATM ate my card 2 months ago and I was told that they couldnt access the machine to get it out. Today, ATM at same location ate several hundred dollars as I was attempting to deposit it. Employees were not helpful, state Tgey can only file a didpute, which can take weeks to resolve. Terrible customer service. 

KATHY C's profile image
KATHY C 
3 years ago

THIS HORRIBLE EXPERIENCE FROM COMPASS BANK (THEY HAVE BEEN THE BEST BANK EVER) TO PNC IS THE BIGGEST JOKE EVER!THEY ARE THREATENING ME NOW THAT IF I DO NOT TURN ON MY CREDIT CARDS WITH THEM THEY WILL CANCEL THEM...I NEVER GOT ANY CREDIT CARDS ON MY TWO ACCOUNTS FROM THEM. THEY ARE ALL A BUNCH OF LIARS AND NO ONE VIA PHONE KNOWS ****.PLEASE GET THIS PNC BANK AND SHUT IT DOWN. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Brian's profile image
Brian 
3 years ago

My construction loan has been in limbo since Nov. 2021, when construction ended and we moved in. There has been a direct need to have that loan modified and made into a fixed 30yr mortgage at a lower rate. This loan has been passed from individual to individual along with everyone of my calls. To make matters worse when I did get an actual person who owns my loan their voice mail was full day after day.Making matters worse my construction loan is an interest only loan at a higher rate. I have now been paying interest only fo... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Lana P's profile image
Lana P 
3 years ago

During the week of October 7 through October 12, which was also the week PNC was merging with BBVA, PNC allowed 6 fraudulent wire transfers to occur to and from my and my mother's checking accounts. The first transactions were on 10/7 when someone logged on to my online banking and transferred **** into my checking, then **** out. I was told by my local PNC manager on 10/14 that this was money laundering activity.Then $4,780 was wired out on 10/12, and $4,805 wired out on 10/13 from my checking. I have also a joint checking ... read more

Joe A's profile image
Joe A 
3 years ago

*************************** has to be dyslexic. ******* ******was terrible. ******************************** needs to be Dis-Barred. ***** ***** 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Sherita W's profile image
Sherita W 
3 years ago

I received an email alert my account balance was $0.00. Knowing I had just got paid I knew this wasn't true. I then attempted to access my account online. They restricted my online access. I call, the *** couldn't tell me anything. ****** answered and told me if I worked for pnc before then I should know what it means when someone tells me I need to step into a local branch. The branches here are closed so that's a no go. She transfered me to her supervisor who then transfered me saying I could speak with someone that would ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 591 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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