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Pheasant Run Resort
- Hotels
- Saint Charles, IL
About this business
Our beautiful 250-acre Chicago-area resort features spacious rooms and suites with private balconies available. Our hotel features free WiFi and six onsite restaurants/bars.
Location details
4051 E Main St, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The bed is a king size yet your sheets are queen I woke up a ton on the middle of the night cause the sheets came off the bed. At the restaurant our waitress was very mean we went for drinks and wanted to get more then one drink yet she brings us the check with out us asking? Next time we won’t go here and we will just bring our own pillows but for the love of god get some bigger bed sheets
Business response:
Thank you for your feedback. We have been purchasing new linens as we know this can be a frustration. I'm sorry to hear about your disappointing dining experience. I will pass this information along to our food and beverage team to help us improve our service.
Great place!
Great place
Besides not having a good changing room for the pool for our family we had an excellent day at the resort! The pool was a good temperature, the space was clean, friendly staff and good vibe. We ended the gay at harvest, great service and food. We will definitely be back!
Business response:
Great to hear! We do have a changing room on the first floor near the fitness room and by the atrium pool.
The staff went out of their way to be friendly and helpful. The show (Too Bad Company) was great, and the theater was a very pleasant surprise.
Business response:
So great to hear! We hope to welcome you back again soon.
I loved it I had so much fun! Housekeeping does a great job here everything looked so clean, looked great and everything smelled good and fresh! We are definitely coming back !
Business response:
Thanks for staying with us!
Amazing place, food, service. Unrivaled! Couldn’t recommend it more and can’t wait to go back! Thank you, Jeremy, Patricia, Luis!!
Staff are outstanding. So incredibly friendly and polite. If I was to give one recommendation it would be NEVER PUT BLACK CHAIRS NEAR THE POOL. The chairs felt like they’d been dipped in lava during the day.
Business response:
Thank you for the feedback. We appreciate your humor about it!
Frequently asked questions about Pheasant Run Resort
How is Pheasant Run Resort rated?
Pheasant Run Resort has a 3.7 star rating with 403 reviews.
When is Pheasant Run Resort open?
Pheasant Run Resort is closed now. It will open tomorrow at 9:00 a.m.
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