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Pheasant Run Resort
- Hotels
- Saint Charles, IL
About this business
Our beautiful 250-acre Chicago-area resort features spacious rooms and suites with private balconies available. Our hotel features free WiFi and six onsite restaurants/bars.
Location details
4051 E Main St, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really wanted to give 0 stars! Myself, husband and kids stayed here for our sons Gymnastics Meet just so we didn’t have to wake up super early and drive to the meet. So disappointed! The rooms are dated and the mattresses were lumpy, and had that dip in the middle. We ate at the Bourbon Street restaurant only cause it was kids eat free. Food was just okay but the thing I disliked the most was the creepy balloon/magician guy who told my kids to “put down the tablet and pay attention!” Was really overly aggressive about his ... read more
Business response:
Our resort offers entertainment in the theater and comedy club, escape rooms, art galleries, arcade, golf course, spa, pools, and of course dining. I'm sorry to hear you had a disappointing experience. We have just started the kids eat free promotion and so glad that you were able to take advantage of that. We'll use your feedback to help us improve our services in the future.
Always have a great time with the overnight stay/ zainies package! We got the dinner and brunch as well and it was delicious.
Business response:
Great to hear. Thank you for staying with us!
Parking is terrible. You either sweat to death or freeze to death. The only good thing to say is it was clean!
Business response:
Thank you for your feedback. Although there is not a lot of parking directly in front of the resort, we have parking behind the resort for guests as well as a large parking lot in front of our Mega Center. If all else fails, please take advantage of our valet parking at the main entrance.
Went for a convention. Room was bad! Ripped towel, dirty bathroom wallpaper, messed up paint on walls near bed, no clock, tube tv that was staticy, no complimentary water, clock on microwave was not correct, pizza from the bar was not as good as we hoped, no phonebook in room, shower head was dirty, water was still coming out of bottom even when button was pulled up for shower, hallway down the Golf Wing was marked up and scratched and carpet was dirty. The man who checked us in had no idea what he was doing and had to keep ... read more
Great place! Lots to do for a good time. Great heated indoor/outdoor pool. Fun Fun Fun!!! ⭐️⭐️⭐️⭐️⭐️
Such a great place to visit, good food, drinks, clean, fun, friendly staff, great pool, always something fun to do there for all ages
Frequently asked questions about Pheasant Run Resort
How is Pheasant Run Resort rated?
Pheasant Run Resort has a 3.7 star rating with 403 reviews.
When is Pheasant Run Resort open?
Pheasant Run Resort is closed now. It will open at 9:00 a.m.
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