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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

2114 Gunbarrel Rd, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8729 reviews
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Leila A. Murray's profile image
Leila A. Murray 
8 years ago

Shout out to the great staff at Pep Boys in Chattanooga, Tennessee who got our truck oil changed like "Lightning" fast :-). Butch Patrick a.k.a. Eddie Munster 

Chris Klein's profile image
Chris Klein 
8 years ago
David Warner's profile image
David Warner 
8 years ago

Eddy Scott helped me replace, in the parking lot, an exhaust insulator, just as they were closing, and stayed to help finish the job after the store closed. The entire time he was highly personable, professional, helpful, and humorous. It was our best, and most honest, experience to date with any automotive professional. 

Kelly Coe Morgan's profile image
Kelly Coe Morgan 
9 years ago

They will rip you off on tires!!! Dont honor warranties because employees don't write mileage on receipts! RIP off! 

Tim Childers's profile image
Tim Childers 
9 years ago

Went to Pep Boys to get an oil change. Yes, I know they are a ripoff spot, but it was close to home and I was in a hurry. Quoted me $82 plus tax. My eyebrows raised a little because that's a LOT of money for an oil change. But I did it. Waited the 45 minutes to be done. Went to pay. $104. What?!?! I told the guy the quote I was given. He wanted to know who said it. I couldn't remember. Basically insinuated I was lying and wanted to show me that there was no way I could have been given that quote because its not on their comp... read more

April Urick's profile image
April Urick 
9 years ago

Paid almost 40.00 for a new set of lugnuts and thank was charged 16.00 to have them put on. Guy is putting them on now and is a DAMN idiot. Told the cashier how to get them off because they are old and rounded. Either he didn't tell the service guy or service guy was like " FU I'm going to do it my way". 

Tswv Muas Xyooj's profile image
Tswv Muas Xyooj 
10 years ago

Best service. Got into town with family for July 4 and had rotor issues/tire locking up. Once I pulled in everyone was very helpful and told me they were going to get me back on the road asap. Immediately 2-3 tech jump on it and fixed the trouble within 30mins and I was on the road again. Great job to the techs and management. 

Autumn Rose Alley Eubanks's profile image
Autumn Rose Alley Eubanks 
10 years ago

Worst service EVER! I was told one thing was wrong with my car and that it needed to be fixed, so I dished out $140. Got home looked at the receipt and the one thing I was told I was paying for wasn't even done! Called to find out why and was given a run around. I will never go back there or request that anyone else goes there. A complete waste of 4 hours and $140!! 

Ryan Baughman's profile image
Ryan Baughman 
10 years ago

Pepboys is the biggest rip off ever. I brought my truck in to pepboys for a U-joint replacement but they said they could not. Instead of replacing my U-joint they said my entire rear end needed to be replaced for 1,500 dollars. I was like, what are they paying for. I could get a car for that. They said they were going to use a used differential form a salvage yard and it would cost 1,000 dollars for just parts. If I was going to replace it myself I could do it for MAX 300 dollars. Not only would the price for the replacement... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 729 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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