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Penfolds Roofing & Solar

4.8

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Location details

2230 Hartley Ave, Coquitlam, BC, V3K 6X3, Canada

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4.8913 reviews
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Sharon & Frank Seki's profile image
Sharon & Frank Seki 
11 years ago

Re-Roof Penfolds had installed the previous roof on our house, so it didn't require much thought on who we were going to hire. This summer we had an Eco rubber roof and skylight installed by Penfolds. We are so pleased with the roof, skylight and the service provided by Norm. Norm's excellent customer service never made us feel pressured with any of the decisions that had to be made. The Penfold team's workmanship and work ethic was observed by our neighbours, who commented that they should have done business with Penfolds. ... read more

Business response:

It is rare that we get the opportunity to do a roofing project more than once for a customer, but when it does occur, we feel truly honored. Thank you for your repeat business. We pride ourselves on making the decision an easy one, with no pressure. All the best. Shaun Mayhew 

Lillian & Darryl Lee's profile image
Lillian & Darryl Lee 
11 years ago

Re-Roof & Replace Skylights After speaking to several roofing companies about the wide range of products available I chose to replace my original cedar shake roof with Penfolds EcoRoof rubber shakes. I wanted a longer lasting roof that is maintenance free and looks good over time. John Shaw, the technical advisor, was able to answer my questions and concerns. The crew was professional: showed up on time, worked full days, respectful of the neighbourhood and replaced the roof and skylights within a business week. I would reco... read more

Business response:

Thank you for the kind words Lillian & Darryl. It as a pleasure having you as customers of Penfolds and we are pleased that you enjoyed the experience. All the best, Shaun Mayhew 

Larry Brown's profile image
Larry Brown 
11 years ago

Re-Roof Ken Hildebrand (the chimney guy) was here yesterday and finished up the roof work. All the Penfold's employees were great. They did excellent work and the cleanup was very good! Excellent job by all! Well done! Thank you! Regards, Larry 

Business response:

I'm happy to hear that you enjoyed the process Larry. We do our best to leave the property as if we were never there! I must admit that this can be a challenge, but we appreciate you noticing our efforts! Very happy to have you as a customer. All the best, Shaun Mayhew 

Wendy's profile image
Wendy 
11 years ago

Roofing When we started on the hunt for a roofing company, there were a lot of companies to look through. My husband though, said he wanted Penfold's because they've been around so long and have a really good reputation. When we were hit by that incredible storm that ripped multiple shingles off our roof, I called Penfold's and Michael called us back. He was so helpful and informative. They sent someone to do a repair job while we were waiting for dryer weather and a crew to do the whole roof. The re-roofing went smoothly, t... read more

Business response:

Thank you for your kind words Wendy. Michael has been with Penfolds a long time and I know that he and our whole team work extremely hard to ensure that you feel one hundred percent happy with the work. All the best, Shaun Mayhew. 

Nicolaas's profile image
Nicolaas 
11 years ago

Roof replacement. Review of roof replacement by Penfolds Roofing - March 2015, East 16th street, North Vancouver. I had to get the roof replaced because the old roof has reached end of life. Had numerous companies in for quotes inclusive of the "fly by nights". Since dealing with the Penfolds Sales Manager, Jose de Freitas at Penfolds roofing everything was done in a very professional manner. He explained the roof replacement process thoroughly and clearly. I decided on the Penfolds Cedar Twin ULTRA-Scotch guard Cypress Blac... read more

Business response:

Thank you for these kind words. At Penfolds Roofing we strive to exceed our customers expectations. Roofing has its challenges and dealing with these is part of our mandate. Regards Ken Mayhew, President 

Jerry Cutler's profile image
Jerry Cutler 
11 years ago

New roof & gutters My wife and I cannot speak too highly of our recent Pendfolds Roofing experience. From our first contact with Adam, our sales representative, to Ron our superintendent, to Jessie and his wonderful crew, the job went perfectly. The installation crew was careful not to do any damage to our property and to promptly and completely cleanup any construction mess. The timing of each stage was prearranged with Scott and the whole project took only 4 1/2 days to complete. Finally, all of Pendfolds staff were unfail... read more

Business response:

Those are some extremely kind words Jerry. I'll make sure I pass them along to Jessie, Adam, Scott and Ron. The whole team always works to hear gracious comments like this. Thank you very much for passing them along. We're honored to be able to re roof your home! All the best, Shaun Mayhew 

Heather Giuriato's profile image
Heather Giuriato 
11 years ago

New Roof From my initial call to Jonathan Manca for a quote, he met me at my house and explained everything in great detail. This is very important considering the large financial investment a new roof cost. He explained the different types of shingles and the warranties cover each, which is strictly held by Penfolds and can be transferred to new owners if you sell your house, which is a great selling feature. I wanted to wait until the late spring when the weather was more consistent and less rain. To honour the same price ... read more

Business response:

Thank you for the very kind review Heather. You highlighted a lot of key points that we stand pride ourselves on! Our warranties are all 100% transferable, making it a great asset when you sell your home. In fact we've seen house listings that state they have a "Penfolds Roof". We wish you all the best, thanks so much. Shaun Mayhew 

Leanne's profile image
Leanne 
11 years ago

Re-Roof (cedar shake to metal) We originally contacted Penfold’s to repair the flashing around our chimney, which was leaking. They were the third company we interviewed, and we were immediately impressed with their knowledge and professionalism. We hired them that day, and the work was completed promptly and to our satisfaction. Eight months later a new problem arose, and we contacted Penfold’s again. We decided that it was time to replace our cedar shake roof, and, unfortunately the flashing around the chimney would need t... read more

Business response:

Thank you for passing on your kind words. We greatly appreciate the time you have taken to do so, and having such great customers! We consider ourselves lucky to have Sean and Ron being a part of our team, as well as all the others behind the scenes, and on the job! I will make sure to pass this along to those involved. Enjoy the new roof! All the best, Shaun Mayhew 

Chris Kalbfleisch's profile image
Chris Kalbfleisch 
11 years ago

Roof From start to finish we were very please with Penfolds work in installing a new roof. Our sales rep made understanding our choices and options really simple. The workers were efficient and polite. It all happened in 3 days and the site was constantly cleaned up. It was a great experience and looks great. 

Business response:

Hi Chris, we do work hard at making the re-roofing process as simple as possible. It is ultimately a very complex set of decisions, but our Reps work very hard to lay everything out in format that makes sense. Thank you for the kind words. I'll be sure to pass them along. All the best, Shaun Mayhew 

Frequently asked questions about Penfolds Roofing & Solar

How is Penfolds Roofing & Solar rated?

Penfolds Roofing & Solar has a 4.8 star rating with 913 reviews. 

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