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Penfolds Roofing & Solar
- Roofing
- Coquitlam, BC
About this business
Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We a... read more
Location details
2230 Hartley Ave, Coquitlam, BC, V3K 6X3, Canada
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Strata complex/2 buildings/New torch-on roof “I chose Penfolds over other roofing companies because of your impeccable reputation. Brent May is an obvious rising star within your organization. He is knowledgeable, factual and has exceptional communication skills. Calls were promptly answered, and whatever was asked was done both quickly and very professionally. Indeed, he is a great ambassador for Penfolds. The two supervisors who came to the site prior to starting the job spotted three (3) critical things that ought to have... read more
Business response:
Thank you for this extremely thoughtful review Bob. Commercial work can be very complex coordinating all the different crews, all the types of roofing and making sure everything is installed correctly. We tackle these types of projects on a daily basis, and work hard to meet and exceed expectations! We do our best to produce good value, so thank you for the kind words! All the very best - Shaun Mayhew
Re-Roof Penfolds Roofing recently re-shingled our carriage house and we are very pleased with the results. They were very helpful in providing technical advice, material and construction alternatives, and guidance through the proposal process. All of our questions and concerns were addressed promptly and in a professional manner. Based on our initial meetings and conversations with Adam Boyes we were very comfortable in going forward with the re-shingling of our carriage house. Prior to construction we were well informed by ... read more
Business response:
Hey Peter, thank you for the kind words. We greatly value you as a customer, and thank you for your business.
New Roof We were desperately in need of a new roof but knew nothing about the process. The first quote I got was from a small company and was cheaper but I found out they don't use fall protection while working and the estimator wasn't very knowledgeable about the roofing products or warranty. When I met with Michael from Penfolds he was very professional and gave me all the information I needed to make an informed decision. The project took two days to complete and the crew arrived early each day, worked incredibly hard and... read more
Business response:
Hey Shelley, thank you for the kind review. Safety is paramount when working on a roof, and we continually monitor all of our installs. It is something that can't be overlooked. Thank you so much for the kind words, we are extremely happy to have you as a customer - Shaun Mayhew
Flat Roof Repairs Contacted Penfolds because of their reputation to fix a leak on a flat roof. Was a busy time of year and they committed to coming out, but failed to show, and didn't bother to call and let me know. In the end, they were able to fix the problem, but expect better customer service from this company.
Business response:
At Penfolds we are committed to providing customer service that people can rely on, and we are troubled to hear this. We welcome the feedback and would like to look into the matter further so we can rectify the situation, and do our utmost to prevent it in the future. Can you please contact me directly so I can look into the matter further. Shaun Mayhew – 604-254-4663
New Ziplok Standing Seam Metal Roof Seven months ago I wrote a glowing report for Penfolds about how pleased we were with our new metal roof. Since then our family has moved house and decided to have another metal roof installed by Penfolds on our new property, because we were so impressed the first time round. This time round the whole process from start to finish was even more streamlined and professional than ever with excellent communication from Penfolds. Through Penfolds advisor, Jose, we specially requested to have th... read more
Business response:
It is very rare that we get to do two roofing projects for the same customer on two different properties, especially in such a short time frame! All of our crews work extremely hard, and Stuart is definitely not an exception to this. We do still take the time to inspect all of our projects to ensure quality standards are met. Thank you so much for the kind words!! Enjoy your new roof - Shaun Mayhew
Roofing Project We had flat roofed duplex re-roofed. Work was clearly explained and then detailed in our quotation. Workers were efficient and professional. Old roofing was removed before the new roof was applied. New plywood was applied in areas that had softened. All flashings were replaced. We checked on the progress several times and were always welcomed on the worksite. Our tenants were treated with respect and every effort was made to take their needs into consideration. Everything was completed in a timely matter (abo... read more
Business response:
Thank you for the advice. I think too often we forget to thank our customers for their business, however we do greatly value your input and of course your business! We do try our hardest to follow up upon completion and walk through everything that had been done, but clearly we can work harder on this. Again, great points! I will circulate these great points with our team. We do thank you for the kind and thoughtful review, and will work our hardest with anyone you recommend to us. Thank you - Shaun Mayhew
New Roof I highly recommend Penfolds Roofing Inc. as the company of choice to have a new roof installed. Everyone in the company I spoke to was friendly, professional and helpful. The on site crew were hardworking and very professional, they did and excellent job installing our new roof. They also made sure our yard was spotless before leaving the job site. We love our new roof it adds so much to the look of our home. I would highly recommend Penfolds Roofing Inc. to everyone looking to have a new roof installed
Business response:
Thank you for the kind words Linda & Tony. It was a pleasure having you as a customer. We greatly appreciate any recommendations and will do our utmost to provide the same top notch service that you received. All the very best - Shaun Mayhew
Eco roof rubber shake roof “We would strongly recommend Penfolds to anyone who asks. We have had many very favourable comments on our new roof. We live in a heritage conservation area and needed to maintain the character of our home - the brown eco roof shakes look exactly like our old roof (except they're not curled on the edges and rotting in places!) and we now have peace of mind about the state of our roof for as long as we'll be living in this house. The crew were wonderful - we couldn't have asked for better. Thank you... read more
Business response:
We are very happy to hear you are pleased with the Eco Roof. It is amazing how close they look when compared to an aged Cedar Shake. We greatly appreciate all of your kind words and wish you all the best! Shaun Mayhew
Roofing We found Michael very friendly, knowledgeable and professional when he came to give us a quote. He provided prompt service all through the process of getting our roof done, and ensured that he followed up once the work was completed. The installers worked efficiently and at the end of the day ensured that no mess was left behind. Overall we were very satisfied with the service provided as well as with our new roof.
Business response:
Thank you for the kind words. Michael is extremely diligent when gong through quotes with people. We value you as a customer and your business - Thank you - Shaun Mayhew
Frequently asked questions about Penfolds Roofing & Solar
How is Penfolds Roofing & Solar rated?
Penfolds Roofing & Solar has a 4.7 star rating with 583 reviews.
When is Penfolds Roofing & Solar open?
Penfolds Roofing & Solar is open now. It is open 24/7.
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