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Penfolds Roofing & Solar
- Roofing
- Coquitlam, BC
About this business
Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We a... read more
Location details
2230 Hartley Ave, Coquitlam, BC, V3K 6X3, Canada
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New Building Roof I am building my dream house in North Vancouver and hired Penfolds to install the roofs for the house and garage. From the moment I stepped into the Penfolds office to make some inquiries, I was treated very well and made my decision to go with them almost immediately. The 2 main reasons for my decision were: 1. The reputation of Penfolds. 2. The salesman, Jose. His product knowledge and ease at explaining the process instilled confidence in me. They installed the roofs efficiently and their service was gre... read more
Business response:
We do all kinds of roofing projects at Penfolds. I am very happy that you enjoyed the process of getting us to install your new roof. We wish you all the best in your dream home! Shaun Mayhew
Re-Roof We would recommend Penfolds roofing to our friends and we are satisfied with the overall job. Adam and the crew that came were pleasant to work with. I also appreciate the fact that the dumpster was taken away on the same day I phoned the office. Take care and thank you for your cooperation and expertise.
Business response:
Thank you for the kind review. We appreciate any recommendations you send our way. We value your business and wish you the very best! Shaun Mayhew
Re-Roof Penfolds did an amazing job with our roof and gutters. Sean was super informative and answered any questions we had with a great attitude. The crews that they sent were fast and efficient. We would definitely recommend Penfolds to anybody looking to get their roofing done.
Business response:
Thank you for the kind words Bhumika. We greatly appreciate your recommendations and wish you the very best. Shaun Mayhew
Asphalt Roof Replacement Our experience using Penfolds for our roof replacement was very good. Estimate for the work needed was clearly presented, with several options offered for different types of shingles they offer. We called them for an estimate because our neighbours had a good experience using them. In total, we got estimates from 4 roofing companies. We decided to go with Penfolds based on their warranty and positive reviews. Another reason was because they were able to arrange for the chimney repairs we needed to be... read more
Business response:
Helen we truly appreciate your honest review. I will be circulating your comments to our team as a constant reminder to provide as much information as possible. It is important that all of our departments communicate the needs of the customer. We can always work harder to improve this. Thank you for your business, we truly value it - Shaun Mayhew
Roof We recently returned home from a holiday to find a Racoon in our attic. We had received a quote from Sean Crowther a year earlier so when we called him he was quick to come to our home. The job was started 2 days later and finished in 3 days. The crew was very professional and polite. They kept us informed and cleaned up every day. We are very happy with the quality of our roof. Rick & Karen McLardy
Business response:
Yikes! That's never pleasant to come home to! Thank you for the kind review Rick and Karen. I'm glad we were able to help you out so quickly. All the very best, Shaun Mayhew
Re-roof cedar shake to asphalt . I found the quality of work and the customer relations unequalled. All aspect of the job were handled professionally and I especially appreciated the daily cleanup. The workers were polite, considerate and didn't waste any time. Also management follow- up was consistent and personal. I will have no problem recommending Penfold to anyone considering roofing their home. I would like to personally thank Micheal Shoeman for his personal attention to all aspects of the job!
Business response:
Thank you for the kind words Ken. We greatly appreciate any recommendations you send our way. We will promise to work as hard for them as we did for you. We wish you all the very best and hope you enjoy your new roof! - Shaun Mayhew
Service Call Penfolds installed out cedar shake roof several years ago - (8?) and we sent them a note on Monday 16May16 about some small pieces of roof material that we found on the ground. The response via e-mail came that same day and Randy from Victoria Roofing was here Thursday morning. We were most impressed with the timely response and with his knowledge and obvious professional expertise. No further action required - many thanks to all!
Business response:
Thanks for this Dennis. We work very hard to act in a timely manner no matter what the request. All the best! Shaun Mayhew
metal roof Hi Glenn, I just want to thank you for the amazing job you did for us on our new house. The roof looks great and is one of the main architectural features of the house. I would also like to point out how great it was to have your roofer, Stuart working on site. He is an absolute professional!! -nigel
Business response:
Thank you for the kind words Nigel. Our crews are true craftsman, and our Ziplok roof does make for an excellent show piece. We wish you all the very best - Shaun Mayhew
Roof Replacement Worker used yard as a toilet. There financing through the TD raised my rate to 7.25 % after 1 year. There web site states: Our interest rates are very competitive and rarely exceed 2% over the prime lending rate. Sub contractor refused to come out a solve a small problem regarding the gutters they installed Terry Morrison
Business response:
Hi Terry. We always value feedback, and look at how we can improve. When we were working on site, the instant we heard about what our crew member did we took immediate disciplinary measures. We are very sorry for the inconvenience. The crew member acknowledged his wrongdoing and apologized to you in person. Additionally we issued you a gift card to apologize. I am busy looking in to what occurred with your gutters, and will call you personally with feedback. Interestingly enough our financing clearly states the initial term ... read more
Frequently asked questions about Penfolds Roofing & Solar
How is Penfolds Roofing & Solar rated?
Penfolds Roofing & Solar has a 4.7 star rating with 583 reviews.
When is Penfolds Roofing & Solar open?
Penfolds Roofing & Solar is open now. It is open 24/7.
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