Pella Windows & Doors of Franklin's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Pella Windows & Doors of Franklin

4.8

About this business

Location details

277 Mallory Station Rd STE 107, Suite 107, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.81,245 reviews
Select a rating
Suzy Hallock-Bannigan's profile image
Suzy Hallock-Bannigan 
recommend  Recommended
5 years ago

It’s cold out now in Vermont, and we are delighted we chose Pella units for the living room-deck juxtaposition. We don’t think we will bother to re-hang curtains as the units are so tight and we feel no drafts! The Pella representative was really helpful—-he came to the house and helped us select units and colors. Couldn’t have been better. 

Jerome Kaiser's profile image
Jerome Kaiser 
recommend  Recommended
5 years ago

We have had good luck so far and the service, even with the Covid was great. 

John Arpa's profile image
John Arpa 
5 years ago

I have a home that we were thankful for the “pella” name and I believe they are a great name we just have a terrible product in our home. Proline series are the worst. After we moved in we couldn’t open the windows because all the sashes started to rot. Now we have to replace all the windows and can’t seem to get anyone from pella to assist. Please feel free to contact me as the local store sent me to Lowe’s and to their distributor. 

Business response:

Hi John, we're sorry to hear you're experiencing this. We received your info & passed along to Customer Support. Someone will be in touch. Thank you. -AH 

Bonnie Jones's profile image
Bonnie Jones 
recommend  Recommended
5 years ago

Exceptional quality and service 

Austin Smith's profile image
Austin Smith 
recommend  Recommended
5 years ago

Fair pricing, responsive, excellent communication, quick turnaround, quality materials & work. 

Susan Raymond's profile image
Susan Raymond 
recommend  Recommended
5 years ago

This is our second experience with Pella. Windows are beautiful and just as described. We worked with Roger and he gave me options for my replacements. 

Patty Jewell's profile image
Patty Jewell 
recommend  Recommended
5 years ago

We had Pella replace two windows in our 108 year old home. Our sales consultant,Adam, was knowledgeable, helpful and no pressure. He gave us multiple quotes so we could desire what was best option for us. He was the only sales person who did not require a minimum number of windows to do the work. The installer, Jack, was thorough, professional and left the rooms he worked in cleaner than when he arrived. We will hire Pella again when we are ready for future projects. 

Sharon Rohdy's profile image
Sharon Rohdy 
5 years ago

SERVICE I called and was told they're closed due to virus after a service person was at my house and he gave me a number to call for help in the matter and when I called I was told they were closed due to the virus! Really, couldn't he have told me that???? I'm going to keep calling until I get an answer!!!! This is a scam!!!! I will not recommend Pella to anyone!! 

James Holbert's profile image
James Holbert 
recommend  Recommended
5 years ago

Roger was great to work with. Very professional and great products 

Frequently asked questions about Pella Windows & Doors of Franklin

How is Pella Windows & Doors of Franklin rated?

Pella Windows & Doors of Franklin has a 4.8 star rating with 1,245 reviews. 

When is Pella Windows & Doors of Franklin open?

Pella Windows & Doors of Franklin is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com