This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Pearle Vision
- Laser Eye Surgery/Lasik
- Elmont, NY
About this business
Location details
1445 Hempstead Turnpike, Elmont, NY, 11003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Me and my wife ordered glasses from this company. Not a single one has been the correct prescription. Even after my wife complained and sent back the classes and had to wait mths for her benefits to reset before she can use them again.. Then again still the wrong script causing her headaches and this time there is no way to have her benefits before coverage ends. In my option all medical insurance need to investigate this company and pull their insurance coverage for their poorly made products
Business response:
<p>Hello *******,</p> <p></p> <p>Thank you for reaching out to Luxottica via the BBB.</p> <p></p> <p>We regret to hear about the issues surrounding your wifes prescription glasses adn insurance benefits.</p> <p></p> <p>After reviewing the details of your complaint, we were unfortunately unable to determine the specific location that you visited based off the information that you priovided.</p> <p></p> <p>If you could, please reach back out to us and provide the full address and phone number of the store you visited.</p> <p><... read more
Hello, On Jun 17th, I purchased sunglasses from Sunglass hut in ***************, **********, ** I am very very disappointed with the service. It was an insulting and humiliating experience. Lady in the store was in so much hurry in pushing everyone out of the store even when 45 min was remaining for store closing while the other associate was at work calmly. When I selected a sunglass to buy, she did not had courtesy to address my queries. She treated me and my husband very disrespectfully.At the time of purchasing at the co... read more
Business response:
<p>Hello ******,</p> <p></p> <p>Thank you for reaching out to Luxottica via the BBB.</p> <p></p> <p>We regret to hear about your experience in one of our stores, and we are here to help.</p> <p></p> <p>After reviewing the details of your complaint, we were unfortunately unable to determine the specific store location that you visited, as there are multiple Sunglass Hut stores within the Stoneridge Mall. .</p> <p></p> <p>If you could, please reach back out to us and provide the stores store number, full address, and phone num... read more
Hello, On Jun 17th, I purchased sunglasses from Sunglass hut in ***************, **********, ** I am very very disappointed with the service. It was an insulting and humiliating experience. Lady in the store was in so much hurry in pushing everyone out of the store even when 45 min was remaining for store closing while the other associate was at work calmly. When I selected a sunglass to buy, she did not had courtesy to address my queries. She treated me and my husband very disrespectfully.At the time of purchasing at the co... read more
Business response:
<p>Hello ******,</p> <p></p> <p>Thank you for reaching out to Luxottica via the BBB.</p> <p></p> <p>We regret to hear about your experience in one of our stores, and we are here to help.</p> <p></p> <p>After reviewing the details of your complaint, we were unfortunately unable to determine the specific store location that you visited, as there are multiple Sunglass Hut stores within the Stoneridge Mall. .</p> <p></p> <p>If you could, please reach back out to us and provide the stores store number, full address, and phone num... read more
I have purchase Oakley glasses from Sunglass hut Store number ********* ****** **, buford-ga. receipt# *******date 6/7/23 cashier - Saaim 7***** at 4.10Pm they didnt have glasses in store so they order for me online. and told me that i will recive within 3 business days, so i call them helps desk and stoe both and they have not find my order in system. Since i have paid them cash and i do have receipt with me but they refuse that i never purchase from them. so i believe since its cash i think they have pocket this money.
Business response:
<p>Hello ******,</p> <p></p> <p>Thank you for reaching out to Sunglass Hut via the BBB.</p> <p></p> <p>We regret to hear about the delay in your order, and we are here to help.</p> <p></p> <p>After reviewing your account, we have escalated your complaint to store management for review.</p> <p></p> <p>You should expect to hear back from them with an update within the next 5 business days.</p> <p></p> <p>Thank you,</p> <p>Luxottica Customer Resolution Team</p>
Never activated a gift card. Runaround about a refund. Never again doing business with them!
Business response:
<p>Hello ****,</p> <p></p> <p>Thank you for reaching out to Ray-Ban via the BBB.</p> <p></p> <p>We regret to hear about the issues you have been having with receiving your gift card, and the subsequent refund, and we are here to help.</p> <p></p> <p>After reviewing your account, it appears that this gift card was refunded on 6/13, and should reflect on your side within 15 business days depending on your financial institution.</p> <p></p> <p>Thank you,</p> <p>Luxottica Customer Resolution Team</p>
I have purchase Oakley glasses from Sunglass hut Store number ********* ****** **, buford-ga. receipt# *******date 6/7/23 cashier - Saaim 7***** at 4.10Pm they didnt have glasses in store so they order for me online. and told me that i will recive within 3 business days, so i call them helps desk and stoe both and they have not find my order in system. Since i have paid them cash and i do have receipt with me but they refuse that i never purchase from them. so i believe since its cash i think they have pocket this money.
Business response:
<p>Hello ******,</p> <p></p> <p>Thank you for reaching out to Sunglass Hut via the BBB.</p> <p></p> <p>We regret to hear about the delay in your order, and we are here to help.</p> <p></p> <p>After reviewing your account, we have escalated your complaint to store management for review.</p> <p></p> <p>You should expect to hear back from them with an update within the next 5 business days.</p> <p></p> <p>Thank you,</p> <p>Luxottica Customer Resolution Team</p>
Never activated a gift card. Runaround about a refund. Never again doing business with them!
Business response:
<p>Hello ****,</p> <p></p> <p>Thank you for reaching out to Ray-Ban via the BBB.</p> <p></p> <p>We regret to hear about the issues you have been having with receiving your gift card, and the subsequent refund, and we are here to help.</p> <p></p> <p>After reviewing your account, it appears that this gift card was refunded on 6/13, and should reflect on your side within 15 business days depending on your financial institution.</p> <p></p> <p>Thank you,</p> <p>Luxottica Customer Resolution Team</p>
My eyeglasses have been delayed 5 times now. I cant get a response as to why 5 delays so far. I will not use them again. Hopefully i actually get my glasses. Only gave a star because I couldnt leave no stars. Probably lost my money I paid for glasses Im obviously never getting. They need to be shut down.
Business response:
<p>Hello *****,</p> <p></p> <p>Thank you for reaching out to Glasses.com via the BBB.</p> <p></p> <p>We regret to hear that your order has been delayed and we are here to help.</p> <p></p> <p>After reviewing your account, it appears that your order has been delayed due to the item not being in stock.</p> <p></p> <p>Once your order does ship out, we will process a partial refund of 30% for you for the inconvenience.</p> <p></p> <p>At this time, we do not have an estimated delivery date.</p> <p></p> <p>Thank you,</p> <p>Luxott... read more
My eyeglasses have been delayed 5 times now. I cant get a response as to why 5 delays so far. I will not use them again. Hopefully i actually get my glasses. Only gave a star because I couldnt leave no stars. Probably lost my money I paid for glasses Im obviously never getting. They need to be shut down.
Business response:
<p>Hello *****,</p> <p></p> <p>Thank you for reaching out to Glasses.com via the BBB.</p> <p></p> <p>We regret to hear that your order has been delayed and we are here to help.</p> <p></p> <p>After reviewing your account, it appears that your order has been delayed due to the item not being in stock.</p> <p></p> <p>Once your order does ship out, we will process a partial refund of 30% for you for the inconvenience.</p> <p></p> <p>At this time, we do not have an estimated delivery date.</p> <p></p> <p>Thank you,</p> <p>Luxott... read more
Frequently asked questions about Pearle Vision
How is Pearle Vision rated?
Pearle Vision has a 2.5 star rating with 257 reviews.
When is Pearle Vision open?
Pearle Vision is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com