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Patriot Mechanical / Chaffee Air
- Heating & Air Conditioning/HVAC
- Knoxville, TN
About this business
Specialties: Chaffee Air is the top choice for heating and cooling contractors in the Knoxville, Tennessee area. We are a Trane Comfort Specialist, installing quality Trane heat pumps and Trane air conditioners. Mission Statement: "We are dedicated to providing quality service to our customers and will not sacrifice that commitment for any reason." Established in 1997. Chaffee Air has been proudly serving the heating and cooling needs of the Knoxville, TN area for over 20 years.
Location details
5725 Ball Camp Pike, Knoxville, TN, 37921, United States
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Everyone is very professional friendly and very helpful. Everyone was great
Business response:
Thanks Mike. We appreciate your business!
Chaffee Air provides great service. Prices are competitive and the installation process is very professional.
Business response:
Thank you for taking the time to leave us a review. There is no shortage of HVAC companies in Knoxville, we appreciate you choosing us to take care of your needs!
Excellent response and service. The staff is very courteous and professional. Completely satisfied.
Business response:
Thank you for taking the time to leave us a review, Sheree. In a city filled with so many choices, we thank you for choosing us!
My experience with the technicians at Chaffee was awful. The furnace they had sold me a few years earlier stopped working and started blowing cold air. The technician were rude, neither wore a mask, and ultimately failed to fix the problem. I am out $300 and still have no heat. Find another HVAC provider.
I am so thankful for Chaffe Air. I called them after hours when our heat was not working in a new house for us and Temperature was really cold out. Luka was the technician who came within 2 hours the same evening. He cheerfully assessed the situation. He got it running and identified that we needed a certain part so it would run consistently. He came back later fitting in with our schedule to replace the part and he arranged for manufacturer warranty to pay for the part. We were very thankful because the temperature was very... read more
Business response:
Thank you Felicia, we appreciate your business!
Excellent service, reasonable prices and very professional interactions. Trust worthy company. It is obvious that they take pride in their work and image.
Business response:
Thank you Michael, we appreciate the kind words. The entire Chaffee Air staff works very hard to ensure that our customers have the best experience possible. So glad to hear that we hit the mark for you!
I was told that it was going to cist $250.00, which was bad enough. But once the work was done it was raised to $325.00. The only positives were that they were quick to cone out and get the work done. Hence the 1 star.
Great service & professional servicemen. The crew came installed new units at the house. Very professional & Courteous team
Business response:
Thank you, Randall. Our entire team works diligently to satisfy every customer and it's good to know we hit the mark for you!
Chaffee seems to always be honest and has the customer?s best interest in mind when offering solutions. A breath of fresh air!
Business response:
In a city filled with so many choices, we thank you for choosing us!
Frequently asked questions about Patriot Mechanical / Chaffee Air
How is Patriot Mechanical / Chaffee Air rated?
Patriot Mechanical / Chaffee Air has a 4.9 star rating with 1,654 reviews.
When is Patriot Mechanical / Chaffee Air open?
Patriot Mechanical / Chaffee Air is open now. It is open 24/7.
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