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Patriot Mechanical / Chaffee Air

4.9

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Location details

5725 Ball Camp Pike, Knoxville, TN, 37921, United States

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4.91,735 reviews
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Joshua H's profile image
Joshua H 
4 years ago

Had routine maintenance performed on furnace. Technician called on his way with an estimated time of arrival(30mins early); arrived right on time. Tech was professional, friendly and listened to concerns. After completing the maintenance he explained everything he had performed and took payment.I used another competitor in north Knox county who has a famous historical persons name; they did good work but were very pricey. I feel like I got the exact same service if not better for a significant cheaper rate. Will continue to ... read more

Business response:

Thanks Joshua, we appreciate the kind words and that you trust us with your heating and cooling needs. 

Karen G.'s profile image
Karen G. 
4 years ago

Service guy was knowledgeable and polite. He gave me some pointers with the Nexia app on my phone. 

Business response:

Thank you, Karen, for giving us the opportunity to serve you. 

Brittany P.'s profile image
Brittany P. 
4 years ago

Great customer service and professionalism. Very happy with the install and maintenance plans available! 

Business response:

Thank you for your business, your trust and your confidence. It is our pleasure to work with you! 

Ron's profile image
4 years ago

Did a great job. On time. Knew what and how to do it. 

Business response:

Thanks for taking the time to leave us a review, Ron. 

Rachel M.'s profile image
Rachel M. 
4 years ago

Chaffee Air is great!!!!! I would recommend them highly to anyone who is looking for a new service company. 

Business response:

Thanks Rachel, we appreciate your business! 

Bill Power's profile image
Bill Power 
4 years ago

The hvac technician was excellent: curtious, informative, clean and neat. He was comfortable doing his job, which he did very well. 

Business response:

Thank you Bill! It is our privilege to do business with you! 

Melanie R.'s profile image
Melanie R. 
4 years ago

Heat unit was making funny noises. Contacted Chaffee Air as recommended by my appliance guy, Myron. Technician, Greg D. assessed the problem quickly, offered a couple of options and repaired it the next day. Had to order the part or he would have fixed it sooner! Purrs like a kitten, now! 

Business response:

Thanks Melanie, we appreciate you trusting us with your heating and cooling needs! 

Mike F.'s profile image
Mike F. 
4 years ago

Quick response and took care of the problem. Have used in the past and very happy with service. 

Beverly S's profile image
Beverly S 
4 years ago

Very pleased with this company always and always and always and always 

Business response:

Thank you, Beverly, for giving us the opportunity to serve you! 

Frequently asked questions about Patriot Mechanical / Chaffee Air

How is Patriot Mechanical / Chaffee Air rated?

Patriot Mechanical / Chaffee Air has a 4.9 star rating with 1,735 reviews. 

When is Patriot Mechanical / Chaffee Air open?

Patriot Mechanical / Chaffee Air is open now. It is open 24/7. 

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