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Pancho's Mexican Restaurant
- Mexican
- West Memphis, AR
About this business
Location details
3600 East Broadway Street, West Memphis, AR, 72301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Not Mexican at all all canned food beans and rice still tasted canny.....
No es Restaurant mexicano dado que el personal que nos atendió son de raza afroamericana y las tortillas de maíz estaban frías y las Fajitas no tenían camarón. Les pedimos que las calentaran y las trajeron igual.
Food was burnt and stuck to the bottom of the plates. Ordered a Mexican pizza and the tortilla was soggy and tasted like it was 2 days old...
Business response:
Jeffrey, it's disappointing that you didn't enjoy your Mexican pizza. While we can assure you that our food is made fresh and in-house, if you're ever unsatisfied with your order, please let us know. We're always happy to improve your meal however we can if you give us the chance. -The Team at Pancho's
RecommendedSo yummy! Keke, our waitress. was the best! Save room for the cornflake icecream.
Business response:
Beverly, it's awesome to hear how much you enjoyed your experience with us! Thanks for the great tip -- ALWAYS save room for the cornflake ice cream! -The Team at Pancho's
We stopped today, at the end of a long motorcycle ride, looking forward to some good food and cold beer before we got home. I see from other reviews here, that many have had bad experiences with service. I am reporting the same issue. Pancho's, you really need to get your wait staff together. I'm sure some of the staff is fabulous, but not what I saw today, and what I have read here.
Business response:
Donna, thank you for reaching out. First, we're so sorry you were met with unfriendly service and that you felt rushed during your meal. While our team tends to get a slight head start on their closing duties, this is unacceptable, and we'll be looking into it. We appreciate you bringing this to our attention, and we hope to welcome you and your husband back to show you a much better experience. -The Team at Pancho's
The only good thing is the dip, but you can buy that at Walmart. The chips are store bought and the food tastes canned or frozen. When there are authentic Mexican restaurants that actually make authentic food and fresh chips I cannot understand why you’d eat here.
Recommendedit was just barely okay, the quesadilla was so tough you couldn't eat it, I got four slices of small pieces of beef and two small pieces of chicken in my quesadilla. the tax rate there is outrageous! when we asked about it the waitress didn't know, she had no idea. she said she asked the manager to come see us, the manager didn't bother to come out so won't be back. dont bother to say we should have something, everyone was MIA
Frequently asked questions about Pancho's Mexican Restaurant
How is Pancho's Mexican Restaurant rated?
Pancho's Mexican Restaurant has a 4 star rating with 427 reviews.
When is Pancho's Mexican Restaurant open?
Pancho's Mexican Restaurant is closed now. It will open tomorrow at 11:00 a.m.
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