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Palms West Hospital Obstetrics

3.7

About this business

Palms West Hospital is a Hospital in Loxahatchee, FL. This facility has 204 total beds. This facility has been rated 3 times, with an average patient rating of 2.3. 

Location details

13001 Southern Blvd, Wellington, FL, 33470, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7329 reviews
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MrsEsty Djik's profile image
MrsEsty Djik 
recommend  Recommended
4 years ago

The nurses are awesome and Dr Torres is the best 

Elio Hernandez's profile image
Elio Hernandez 
recommend  Recommended
4 years ago

In behalf of my wife Nora Insua and I personally would like to commend the medical team of outpatient surgery for taking care of my wife today! Special thanks to Dr. Virelles, Lauren ( Nurse) and rest of the team that makes a difference in today’s uncertain times! All of you are our Hero’s! Keep up the good work! God bless You! 

June Bali's profile image
June Bali 
recommend  Recommended
4 years ago

I had a recent surgery at Palms West Hospital via the ambulatory surgery center. Although surgery is never pleasant, my experience with all of the staff was. I first want to thank Dawn, who greeted me so kindly and made me feel comfortable on my preop and surgery days. Additionally, I’d like to thank Cindy, who was my preop day RN for giving me clear information to prepare for my surgery. Next, thank you to Jean who was my nurse immediately prior to surgery. I was definitely anxious and she helped those nerves subside with h... read more

Lilly M Clervoyant's profile image
Lilly M Clervoyant 
4 years ago

I would not recommend this hospital to the devil himself, if you're a black person with sickle cell or other illnesses this hospital is not for you. They will laugh and mock your pain and act as if you're wasting their time. A friend of mine who is a Physician Assistant with sickle cell went to this hell hole and the way they treated is appalling, disgusting, and unacceptable!!! They were so condescending, cruel and unprofessional!!! 

Business response:

Hi Lily. Thank you for bringing this matter to our attention. We consider it a privilege to care for and serve our community and appreciate this feedback, as it helps identify ways we can improve. We would appreciate the opportunity to discuss your concerns further. if agreeable, please call Dilma at 561.692.9308. Thank you again. 

Jennifer Heede's profile image
Jennifer Heede 
4 years ago

Worst experience of my life! I have reported this to the director and will follow up with letter to appropriate department. Being called a meth addict because the nurses were incompetent with how to control my pain for 7 mm kidney stone that took 28 days, 200k and 4 surgeries to get out! My pain was 9/10 for 3 straight days. I have pictures of my board and documented everything! Palms West is responding and they are doing an investigation and keeping in touch with me. Hopefully things will improve there. My surgeries were fi... read more

Business response:

Ms. Heede, our team truly values this feedback, and we are very sorry for the negative impression our hospital left. You can email dilma.bennett@hcahealthcare.com and I will ensure that a member from our leadership team in Administration receives it. Thank you. 

Jennifer Heede's profile image
Jennifer Heede 
4 years ago

Worst experience of my life! I have reported this to head nurse and will follow up with letter to appropriate department. Being called a meth addict because the nurses were incompetent with how to control pain for 7 mm kidney stone that took 4 surgeries to get out. My pain was 9/10 for 3 straight days. I have pictures of my board and documented everything! 

Business response:

Ms. Heede, our team truly values this feedback, and we are very sorry for the negative impression our hospital left. You can email dilma.bennett@hcahealthcare.com and I will ensure that a member from our leadership team in Administration receives it. Thank you. 

Jennifer Heede's profile image
Jennifer Heede 
4 years ago

Worst experience of my life! I have reported this to head nurse and will follow up with letter to appropriate department. 

Business response:

Ms. Heede, our team truly values this feedback, and we are very sorry for the negative impression our hospital left. You can email dilma.bennett@hcahealthcare.com and I will ensure that a member from our leadership team in Administration receives it. Thank you. 

Kindra Dominique's profile image
Kindra Dominique 
5 years ago

Shame on you guys for the way that the poor lady with sickle cell anemia was treated. As a registered nurse & a student registered Nurse Anesthetist, I can’t recall learning in nursing school that patients (REGARDLESS OF THEIR BACKGROUND) should be mocked or dismissed while in pain. Your staff has got to step it up and PROPERLY serve the community of people who walk through your doors. 

Maybelline Jolivette's profile image
Maybelline Jolivette 
5 years ago

I hope y’all get SHUT DOWN!!!! During times like this where African Americans are fighting for equal rights and to be treated with the same respect as our counter parts y’all have employees treating individuals SEEKING HELP with ZERO respect. SHAME ON YALL!!! Every staff member on duty last night needs to INVESTIGATED and you owe the public an explanation for why this happened and how you plan to make sure it NEVER happens again!!!!!!!!! NEVER!! 

Frequently asked questions about Palms West Hospital Obstetrics

How is Palms West Hospital Obstetrics rated?

Palms West Hospital Obstetrics has a 3.7 star rating with 329 reviews. 

When is Palms West Hospital Obstetrics open?

Palms West Hospital Obstetrics is closed now. It will open on Monday at 9:00 a.m. 

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