Palms Casino Resort

A M Huertas Iragorri 

on Facebook

9 years ago

Terrible customer service I would highly recommend they have their staff go through a hospitality training. The only friendly person was the check in. The pool side service was extremely slow, casino staff rude, security extremely extremely rude to paying customers and might have even been racially profiling. 

Mailyn Acevedo 

on Facebook

9 years ago

Love it, very clean and elegant. Don't love the smell of cigarette but that's Vegas. Friendly and knowledgable staff. My room was amazing; bed supper comfortable, pillow was ok. 

Dawn Jackson 

on Facebook

9 years ago

People...People...People...but love the services... 

Vernita Jenkins 

on Facebook

9 years ago

Suites were not clean until 5 pm, very late. Reserved suite on the 50th floor was not given. We had to go on another floor. I ask for a print out of the room rate, but was not given one. We were to have joining suites for the family reunion, it did not happen. 

Mayra Jones 

on Facebook

9 years ago

I stayed at Palms this weekend... I loved it! The only complain I have was the hassle to get to and from the strip. The pool is amazing!! The room was nice and I had a great view. All employees were very friendly and always helpful (except the receptionist at the front desk), they even let me check out late due to me not feeling well. The room was clean and so was the casino. The courtesy shuttle was also very cool to have !! It's a Mercedez Sprinter Van ! Fits like 12 people, super comfy! Oh the bed was super comfy too! I l... read more

Philidor Juan 

on Facebook

9 years ago

The suite is second to none ... This place is nice