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Pacific Heating & Cooling

4.9

About this business

Pacific Heating & Cooling is Washington’s leader in home comfort. We are focused on being the best residential heating and air conditioning contractor you can depend on. Our company offers heating and air conditioning services to homes in South King, Pierce, and Thurston counties. We have been owned and operated by the same family since 1991. Our mission is to enrich the lives of our team, their families, and our community by providing safe, reliable and efficient home comfort systems. Beginning in 1984, Pacific Heatin... read more

Location details

8607 Durango St SW STE A, Tacoma, WA, 98499, United States

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4.911,903 reviews
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Charles B's profile image
Charles B 
3 years ago

Service was good and timely Technician was friendly and kept appropriate space and masked at all times 

Business response:

*******, thank you for your business and supporting Pacific Heating & Cooling. Our mission is to provide safe, reliable and efficient home comfort systems. 

Richard D's profile image
Richard D 
3 years ago

Great people. On time. Good communication. Good work and knowledgeable Clean and took care of house 

Business response:

Thankful for a great customer to work for. We appreciate your business and are here for you and your home comfort day and night. Have a wonderful day. 

Ehrengard W's profile image
Ehrengard W 
4 years ago

After furnace service, technician told me repair would be $ 4000. Furnace is 10 years old and should be replaced. Technician did not show me the problems at the furnace, but later with photos. That irritated me afterwards I considered to have air conditioner installed and replace furnace. I was quoted that would be right now in March about $ 9000. I did some research and every site quoted the life span of my furnace 15 - 20 years and not 10-15 years quoted by technician. I had another technician checking my furnace and I was... read more

Business response:

Our service manager team wanted to assure you that the management is going to take this as a training opportunity and reiterate our standards on in-person show & tell (when it's applicable), not just pictures. We also have reached out to twice to connect with you. Please do not hesitate to contact us, we are committed to 100% customer satisfaction. 

Rick M's profile image
Rick M 
4 years ago

Pacific heating has awesome technicians and service. Had our annual service today 3-26-2021 by Jess R*** and he was GREAT !!! Truly above and beyond service and professionalism. Extremely knowledgeable and friendly. Very efficient and cleanliness!! 

Business response:

Pacific Heating & Cooling is here for you! Proud to offer you 5 star service year after year. Thank you for your review and for sharing your wonderful experience with Washington's Leader in Home Comfort. Thank you! 

Nyla P's profile image
Nyla P 
4 years ago

Zack: Prompt, polite, tidy, friendly. Our next tune up is already paid for. 

Business response:

Thank you for your business! Proud to be your heating and cooling professionals of choice. -Pacific Heating & Cooling is Washington's Leader in Home Comfort 

Joe D's profile image
Joe D 
4 years ago

Outstanding service and professional customer care. Clear explanations of all work performed and costs associated with such. 

Business response:

Thank you for your business and recommendation. Proud to be your heating and cooling professionals of choice. 

Gerard R's profile image
Gerard R 
4 years ago

Pacific Heating is local, trustworthy and employs well trained techs to maintain and repair my HVAC system. Everyone I deal with at this company communicates to the extreme. No surprises. I love being a Club member. 

Business response:

Thank you for your business and recommendation. Proud to be your heating and cooling professionals of choice. 

JAMES F's profile image
JAMES F 
4 years ago

Easy to schedule, tech (Norwin) arrived on time and explained procedure and answered questions. Work was done quickly and professionally leaving me totally satisfied... 

Business response:

From the moment you call in to the moment we clean up and take off we have your best interest in mind. Thankful for your business and recommendation. Have a terrific day! 

Zane B's profile image
Zane B 
4 years ago

Performed an annual tuneup on my 17 year old gas furnace. The technician was prompt, and gave me a complete and honest assessment of the system. I will definitely call them again and highly recommend their services. 

Business response:

Thankful for your business, ****! Pacific Heating & Cooling is here for you! 

Frequently asked questions about Pacific Heating & Cooling

How is Pacific Heating & Cooling rated?

Pacific Heating & Cooling has a 4.9 star rating with 11,903 reviews. 

When is Pacific Heating & Cooling open?

Pacific Heating & Cooling is open now. It is open 24/7. 

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