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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Was very straightforward with Salesperson when we entered the lot. Said we had a pretty narrow margin that we were trying to fit in with our trade, down payment, and financing. Wanted to see one car and have our trade evaled and if the numbers weren't right, no big deal we would leave him alone only wasting an hour of his time. Well of course the numbers weren't right, they were way off. So we said no harm no foul, just give us our keys and we can call it a day, only 1.5 hours of time lost. Of course Salesperson was like wha... read more
We went to this dealership to pay cash for a car, we were told that the one we bought, the knocking in the engine was just a valve and NOT ONCE did they offer to fix it themselves. When we took it to the mechanic, we found out the engine was about to die on us. We took it back and they didn't want to help us. THIS WAS ONLY 4 DAYS AFTER MAKING THE PURCHASE! They eventually fixed the problem and let us "trade in" for the value we paid and get another one. Considering that there is a LEMON LAW, they should have given us our mon... read more
Based on positive review's of Avery's customer service at Oxmoor Mazda from this web site, I called the store and asked for him directly. Although he was not aware of the Mazda3 lease special that appeared in the newspaper the previous Sunday, he found it and called me back. I test drove a 3 and really liked it. Avery answered all my questions, and I felt like he was completely honest with me. We did do a bit of haggling over how much the dealer would give me for my trade (their initial offer was very low), but we eventually... read more
Our family was in the market for a small car. Before test driving my Mazda 3, I considered this my "compromise". Now I LOVE my 3 and wouldn't trade if for the world. Our initial idea was to give it to our daughter after she graduates from college....now that may not happen. I rated my experience a 5 because from the very beginning, Bryan provided no pressure costumer service. I appreciated that he asked us questions about what we are looking for before showing us the cars. This allowed us to only see that which was in our pr... read more
I had been shopping for a new car for about 3 months. My wife and I loved the CX-9 from the beginning but was looking at other alternative cars when I hit Oxmoor Mazda's web site and I found the CX-9 my wife and I have been looking for. We came in to take the car for a spin and absolutely loved the car. I worked with Barry and Oscar from the sales team both of these young men did a great job explaining all of the features of the car. I then worked with James to close the sale and Shaun to complete all paperwork. Both James a... read more
My visit to this dealership was a comedy of errors from the moment I walked on the lot. If it hadn't been for Avery's professional attitude and Bill's commitment to excellence and making things right for the customer, my review would have been horrible. If you visit this dealership, I highly recommend Avery as a salesman.
Sold an unsafe car. Stated one of the safest in the industry. Transmission locked up and the car was totaled in less than 6 months. Following the wreck, all management, sales and customer service personnel refused to accept phone calls or talk to me in person. Attempts to get a refund on the extended warranty were ignored until more than 30 days following the wreck. Then a clerk accepted the call.
I purchased my new CX-9 in November 2010. We visited the dealership on 3 occassions and test drove twice. Overall, the experience was good. Did feel some pressure during the second visit (1st test drive) to close that day. We agreed upon a price, however I went home that evening without signing. When I came back 2 days later for my 3rd visit, I test drove the car again and decided to proceed with the purchase. The salesperson then told me the sale price he quoted 2 nights prior was a mistake. The sales manager got involved a... read more
It was a surprisingly pleasant experience and we would recommend the dealership to family and friends. The employees were knowledgeable, friendly and we felt like our salesman, Mazda Mike, really wanted to get us the options we wanted at a prise we could afford. Thank you, Mazda Mike.
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is closed now. It will open at 9:00 a.m.
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