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Unit 2, 71a Huddersfield Rd, HD9 3AZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Never had a bad experience at any other Oxfam, or charity shop I have to say first of all. However, myself and my friend popped in as we usually do and began to browse, after we had been in the shop looking through the books for no longer than 5 minutes we overheard a very clear conversation of the two workers ‘those two girls are just wandering around, you know what it’s like they’re not going to buy anything just waste time walking around’. We were just honestly in disbelief, it was so obvious and confrontational, despite ... read more
The shop has a good selection of books and music and the volunteers have all been friendly (in my experience). However it is disheartening to make donations to Oxfam (in this case many good quality, high value books) and encounter volunteers who know nothing about giftaid, so I have to ask them if they want my details because they don't seem to have any understanding of how it works! Oxfam's income has plummeted so why isn't there a huge drive to increase it by claiming the extra 25p on donations?
On Saturday we paid a visit from Sheffield and bought four books, only to leave them in the shop. When we returned, the shop was closed, so I rang them on Monday to explain. I was really impressed by the fact that they arrived the following day by parcel post. Excellent service.
I went at the weekend for a browse at the children's books for my granddaughter. As I was picking the books I wanted and putting them in a pile a rude member of staff stood next to me and started sighing. I carried on choosing books to be told "excuse me" very loudly ,she grabbed the books I chose and started slamming them back in the window and shelves. I left with no books and won't be returning! As we left my husband said she was being rude to everyone. Her customer service skills need rethinking!
Oxfam Books & Music has a 3.5 star rating with 15 reviews.
Oxfam Books & Music is open now. It will close at 5:00 p.m.
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