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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BUYER BEWARE!!!!! BUYER BEWARE!!!!As a recent customer with **********************, I am totally taken aback at the deception and misrepresentation of this company. I purchased an extended warranty back on 1/5/23 for my 2010 ******** **** and only had to use my warranty once. After my repairs were complete, I was informed that my $2000.00 repair would only be covered at only $645.00 ( keep in mind contractually this was a covered repair). After reaching out to inquire of this, no explanation could be given as to why the repa... read more
I canceled my policy in less than 24 hours and have emailed proof. I even received a text from Ox asking me to reenroll. Waiting on hold to be told the $75 is nonrefundable. Then put on hold and was connected to another policy holder that was also on hold with questions about his policy. How unprofessional. I will continue to call until they fix this and do what they told me.Took my money on Oct 4, I canceled the morning of Oct 5.My experience sounds exactly the same as those I have read about here concerning the $75 refund ... read more
Exceptional company for car warranties! Their service has provided me with everything I need, and the customer support is pretty decent. I highly recommend them for anyone looking to protect their investment. Thanks
I was initially a bit skeptical about this company because of some mixed reviews, but I decided to give them a shot, and I'm glad I did. My experience with them was surprisingly smooth. Everything went well, even when I had my doubts based on reviews. Their service was reliable, and their team was responsive and helpful. It's a testament to the fact that you can't always judge a book by its cover, or in this case, a company by its reviews. I'm a satisfied customer!
Business response:
Thanks so much for that very kind review! So happy you were happy using our services! -- OX Team
I'm one happy camper! Things have been smooth sailing with this company. Everything's been good, and I'm pretty stoked about it.
I'd give this company 4 stars. They offer quality products and services, and I've had a generally positive experience with them.
They denied my claim because of non maintenance. I provided receipts to show maintenance since new at the same dealer for 7 years. I changed the oil every ****** miles as required by Porcshe. At that time I did whatever maintenance due at that time(thousands of dollars in maintenance). They still denied the claim under the same reason. STAY AWAY FROM THIS COMPANY!!! THE ARE A RIPOFF!!!THEY TAKE YOUR MONEY EVERY MONTH AND THEN FIND SOME REASON TO DENY YOUR CLAIM. WARNING WARNING. WARNING
I wanted a new policy for my Buick so I called BBB, watched your informative video and decided ********** was for me. Then I talked with an agent and signed up for your service. Thanks JSF
Would not recommend them to my worst enemy they are a fraud. Put in a claim and the denied it after they had me to leave my car in shop for one week and a half got a rental and they will not even refund money for rental so now Im out of $632 and my car still not fixed. Calm to cancel policy and they keep handing up on me.. very unprofessional customer service.. stay away from this company they are fraudulent:worst company ever
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3 star rating with 1,968 reviews.
When is Ox Car Care open?
Ox Car Care is open now. It will close at 4:00 p.m.
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