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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far so good. I started a claim to get my oil change paid and they paid for it.
The company is totally dishonest, I was a customer of ********************** for approximately a year and a half, and when I needed them for a small car repair totaling ******, they gave me the run a round like no other. And the mechanic that I was working with also stated that he has never received any compensation for any work by any car care company. Every time we would go through the process on filing a claim, the processor would give us a number to call, and when they said that they would get back with you ,they never d... read more
Ox car care does not deserve any stars. We heard the add on the radio and thought it was a reputable company, but we were wrong! We had the policy on my husbands commercial vehicle. They gave us the run around and did not honor our claim. We have ************** on our other vehicles and we have never had any problems. Ox Car Care is Scam!!!
Pretty simple and straightforward. Got my coverage, been using the maitnence program. Had a small claim and they paid out. Took a little while, but they did get paid which is all i care about
Look at these reviews, I would never purchase c*** like this, but saw a ad, and thought to see what it is. Its like a state farm insurance policy, nothing but a complete scam. Do your research people
I dont recommend. They arent easy to reach on the phone. I NOW HAVE TO WAIT TO GET MY DOWNPAYMENT BACK AND PREVENT THEIR ****** FROM CHARGING ME FOR A CONTRACT THEY CANCELLED ON THEIR END - BUT ACCORDING TO THE BILLING COMPANY THEY HAVE NOT!!! . The sales rep stressed that if I wanted within 30 days i could cancel and receive a refund for any reason. Well, its never that simple is it? First of all when we began the conversation what appealed to me was that it included many benefits such as oil changes, and if i got a flat, t... read more
I had coverage with ox car care for one full year and could not find any repair shop who would take their warranty telling me that they can not get paid in a timely manner. When I finally need their warranty I contacted 9 different repair shops including 3 **** dealerships no one would fix my truck with ox. So I had to pay out of pocket $2449. I tried to cancel and never heard back from them, I wanted a refund of the repairs. They did cancel my account after 2 months and they took the 2 months payments out of my debit card,b... read more
Business response:
<p>Hello Ms. ******************** is sorry to see you go, moreover, we apologize for the frustration that this issued caused. However, when you called on 8/12/2023 and spoke to an Ox representative, they mentioned that they emailed you a list of Repair Shops that were nearby who accepted our warranty policy. According to our representative file notes, she stated that you understood and were happy with the service. Then we received your letter of cancellation on 8/30/2023, Ox is curious to know if the list that was emailed to... read more
They are a rip off. I wish I had did a little more investigating before I decided to go with them. I took my car to ********* to have the oil change because, they offer that with the warranty, ********* called them for payment, they told them to send the invoice and someone would call them back, with payment. It already took exactly 22 minutes for someone to come on the phone.I ended up paying for my oil changes. They also to ********* that they wouldn't be paying the whole amount of the oil change . Thats not what the repre... read more
Ox car care is a scam please people dont let them take your money you cannot get them back when you call back they will take your $49.00 dollars and you cannot take any car service dealerships they work with them they are fraud
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,108 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open tomorrow at 7:00 a.m.
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