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O'Steen Volkswagen

4.6

About this business

For decades, our Volkswagen dealership has not only been family-owned and operated but oriented as well. We value our integrity and focus on providing top-quality service, regardless of your visit. With a wide-variety of cars and SUVs, O'Steen Volkswagen is sure to have a match for you. Have a dream car in mind? Come test drive today! If you have any questions, stop by our dealership and let our experienced sales staff make your car-buying experience, even better! Plus, we also offer a reliable service center stocked with ge... read more

Location details

11401 Philips Hwy, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,687 reviews
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Leslie Treber's profile image
Leslie Treber 
9 years ago

After searching for a car for many weeks Abby Vega at O'steens VW at the Avenues was recommended by a client of mine. I couldn't be happier with the service she provided me! From the moment I met Abby until I drove away in my new car she made me feel comfortable and went far beyond the service I'd received at other dealers. I was also impressed with Martha Kates, finance manager. Martha made the sometimes tense experience of discussing finance and payment, pleasant and friendly. Overall, I recommend O'Steen's, and especially... read more

Camryn Lumley's profile image
Camryn Lumley 
recommend  Recommended
9 years ago

My experience was wonderful! The entire staff was friendly and more importantly, informative! Being a young buyer it is important to me that they go into detail about what exactly is going on and Eddie Atkinson did just that, even with my parents in the room he took they time to make sure I was comfortable with what I was signing. Marc Trice went above and beyond during the buying process and days after with any other questions I had! I would recommend O'Steen Volkswagen to anyone searching for a vehicle! 

Mollie Alvord Zamora's profile image
Mollie Alvord Zamora 
9 years ago

I purchased a used vehicle (VW Passat) a few years ago from this team. It is an older car with older car issues. I have since moved and left the car to my college student, who is broke. (I mentioned he's a college student, right?) Not only was the sales team and finance department more than respectful to me, the service department continues the fair treatment with my son. The amazing relationships that develop within those walls start at the top, with Tom O'Steen and GM, Bill Olive, and trickle down into EVERY department in ... read more

Paul Rogers's profile image
Paul Rogers 
9 years ago

Wow, what a refreshing car-buying experience. with my 22 year old son's current car unexpectedly "totaled" due to rust, we were forced to scramble this past weekend to find him a good used car. After hitting the big-chain car dealerships, we came upon Osteen only because there was GTI my son wanted to test-drive. It was late in the day, we were fried from all the typical car-dealer shenanigans from the other dealerships, and were just enormously pleased with how we were treated at Osteen. From our salesman to Martha Kates th... read more

Business response:

Thank you, Paul! 

Tina Monique Evans's profile image
Tina Monique Evans 
9 years ago

Business response:

Thank you, Tina! 

Alissa Jane Goyfman's profile image
Alissa Jane Goyfman 
9 years ago

I have worked in the car business for the last ten years and am Now a stay at home mommy so if anyone has a chip on her shoulder when buying a car it's me! I went all over Jacksonville trying to find a lease that fit our new budget and these guys were amazing! No stupid addendum, reasonable fees and listened to what we needed. I was in and out with a new car in a couple hours with out any issues! 

Kookie AmatyLeon Patterson's profile image
Kookie AmatyLeon Patterson 
9 years ago

I am very pleased with my experience buying a Golf 2016. It was swift,fast, and was beyond my expectations. Marc Trice was the sales person who took care of me. He is simply AMAZING! Marc is very knowledgeable, pleasant, kind and patient. He is a real gentleman! The same day I had had a not too nice experience at another VW dealer inquiring for the car I wanted. I have to thank my son, who has previously purchased two cars at Osteen, and took me to your business. I want to say that Osteen is very lucky to have a sales person... read more

Justin Raymer's profile image
Justin Raymer 
recommend  Recommended
9 years ago

Brian Blanchard, He's our man, if he can't do it I don't want to buy a car at all, so there. Great buying experience, dedicated to their customers. If you are a VW enthusiast, this is where you buy your car. And you buy it from Brian B. "B" as in the BOMB. You dig? 

Rob Semos's profile image
Rob Semos 
9 years ago

Just purchased a Passat from O'Steen VW and Wayne Womack and it was the most enjoyable experience ever. We love the car and because of this and the great salesman, we will be a VW family forever. 

Frequently asked questions about O'Steen Volkswagen

How is O'Steen Volkswagen rated?

O'Steen Volkswagen has a 4.6 star rating with 1,687 reviews. 

When is O'Steen Volkswagen open?

O'Steen Volkswagen is closed now. It will open tomorrow at 9:00 a.m. 

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