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2403 Loy Dr Suite 204, Ste 204, Lafayette, IN, 47909, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Big shout-out to Ortho Ortho Indy thank you for your excellent care. Physicians, nursing, and all support staff are wonderful. Thank you again.
Business response:
Thanks for taking the time to leave a review, Liz! We are so happy to hear you had a 5-star experience with the whole OrthoIndy staff and are getting your normal back!
Big shout-out to Ortho Ortho Indy thank you for your excellent care. Physicians, nursing, and all support staff are wonderful. Thank you again.
Business response:
Thanks for taking the time to leave a review, Liz! We are so happy to hear you had a 5-star experience with the whole OrthoIndy staff and are getting your normal back!
To begin my girlfriend has had nothing but rude/unprofessional interactions with the receptionist. ALL OF THEM! She has chronic back pain. They do not need to treat her like a number. She is a third grade teacher and a wonderful human being. She wouldn’t hurt a flea. Why treat any person the way they do?? She has been to the ER twice in 3 days due to a possible disc pinching nerves. They feel no rush in scheduling an appointment to see the surgeon. MRI results take days. Makes no sense! Her pain is chronic and unbearable. Wh... read more
To begin my girlfriend has had nothing but rude/unprofessional interactions with the receptionist. ALL OF THEM! She has chronic back pain. They do not need to treat her like a number. She is a third grade teacher and a wonderful human being. She wouldn’t hurt a flea. Why treat any person the way they do?? She has been to the ER twice in 3 days due to a possible disc pinching nerves. They feel no rush in scheduling an appointment to see the surgeon. MRI results take days. Makes no sense! Her pain is chronic and unbearable. Wh... read more
Business response:
We are sorry to hear you had this experience. Please reach out to support@orthoindy.com to further discuss this concern. Thank you!
After a my girlfriend's failed discectomy appointments were made to discuss further treatment. covid policies should be reviewed. Patients need an advocate present when major life decisions are on the table. Spine surgery regardless of the invasiveness is serious business. Patients sometimes can't remember everything that was discussed or bring up questions about what has happened to them or what is being planned. Needless to say I do not approve and this will always leave me with a dim view of Ortho Indy.
Business response:
Ron, thank you for reaching out to us and giving us a review of your experience. We appreciate patients taking time to do this, especially if they are unhappy with their experience so we can share with administrative leaders and make changes where it is necessary. If you would like to discuss your experience further please email us at support@orthoindy.com
After a my girlfriend's failed discectomy appointments were made to discuss further treatment. covid policies should be reviewed. Patients need an advocate present when major life decisions are on the table. Spine surgery regardless of the invasiveness is serious business. Patients sometimes can't remember everything that was discussed or bring up questions about what has happened to them or what is being planned. Needless to say I do not approve and this will always leave me with a dim view of Ortho Indy.
Business response:
Ron, thank you for reaching out to us and giving us a review of your experience. We appreciate patients taking time to do this, especially if they are unhappy with their experience so we can share with administrative leaders and make changes where it is necessary. If you would like to discuss your experience further please email us at support@orthoindy.com
A 5 star experience for 2 knee replacement surgeries.
A 5 star experience for 2 knee replacement surgeries.
Business response:
Thanks for taking the time to leave a review, Gerald! We are so happy you had a 5-star experience at OrthoIndy Northwest and both your knee replacement surgeries went well and you are getting your normal back. Please tell us about your experience on our OrthoIndy Northwest Google page: https://g.page/orthoindy-northwest-clinic?share. Thank you!
This organization is the best. Great hospital. Great Doctors. Great nurses and staff. Dr. Gabriel Jackson is one of the best. Explains clearly and great care. So lucky to have him as my surgeon.
Business response:
Thanks for the recommendation! We appreciate it!
OrthoIndy Lafayette has a 4.3 star rating with 403 reviews.
OrthoIndy Lafayette is open now. It will close at 5:00 p.m.
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