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Orleans Ford

4.6

About this business

Orleans Ford offers a great selection of Ford models, and our team is committed to helping you find the right one. We offer financing solutions to help you afford your new vehicle, as well as special offers and incentives. Browse our inventory online or visit us today for a test drive. 

Location details

1405 S Main St, Medina, NY, 14103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.62,089 reviews
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Michael Necovski's profile image
Michael Necovski 
6 years ago

Very dissatisfied gave me lowest book value for my vehicle ! Went to competition and gave me a lot more for my trade and worked with my financial institution! 

Business response:

Michael, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (585) 798-4316 if you’d like to discuss this matter further. Thank you and we hope to hear from you. 

Christina Barrett Gagliano's profile image
Christina Barrett Gagliano 
recommend  Recommended
6 years ago

We purchased a used Subaru from Orleans Ford last weekend and are super happy with the vehicle and the entire purchasing experience. Our Sales Rep, Larry, was awesome - knowledgeable and friendly, as were every member of the staff we came into contact with. We love our vehicle and will definitely be back next time we are in the market for a new car. Highly Recommended! 

Robin Lindell's profile image
Robin Lindell 
recommend  Recommended
6 years ago

I love my 2016 Explorer Sport!! Thank you for such an easy & pleasant buying experience. Great sales staff! Definitely worth the 2 and 1/2 hour drive from PA. Thanks again!! 

Laura Galatioto's profile image
Laura Galatioto 
recommend  Recommended
6 years ago

Look at that beauty! I love my new 2019 Ford Escape! The sales people were great! It was a very nice pleasant experience buying a new car. Thank you guys so much 

James Kurmis's profile image
James Kurmis 
recommend  Recommended
6 years ago

Back on 12-15 my wife and I traveled to Orleans Ford to check out used cars. Larry Bruning could not have been more helpful. He stepped right up to pinch hit for the salesperson who we had an appointment with. Very courteous and professional. Provided us with information and answered all our questions. No pressure here! Took us out as we test drove two vehicles. We ultimately decided on a 2017 Ford Escape SE. Larry handled all of the details very effectively. Well done! 

Alan Weng's profile image
Alan Weng 
recommend  Recommended
6 years ago

Quality of product/service provided by a company truly depends on the human resource. Excellent staff/sales person, Justen Gruber at Orleans Ford made my vehicle purchase experience a fantastic one. Great communication from beginning to end along with vehicle walk around video. Thank you again Justen! 

Tim Cherniss's profile image
Tim Cherniss 
6 years ago

Sales department was great but the service department is absolutely horrible. I strongly do not recommend this dealership as they do not stand behind what they sell. 

Business response:

Tim, we are so disappointed to learn of this situation you have described. Please give us a call at (585) 798-4316 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care. 

Patrick Cannon's profile image
Patrick Cannon 
recommend  Recommended
6 years ago

Great experience. Larry was straightforward and honest with everything. Would definitely buy another car from this dealer. Great price as well. 

Patty Zelazny Olinger's profile image
Patty Zelazny Olinger 
recommend  Recommended
6 years ago

Love the truck! Service and attention always top notch!! 

Business response:

Thanks Patty Zelazny Olinger for your kind words ! 

Frequently asked questions about Orleans Ford

How is Orleans Ford rated?

Orleans Ford has a 4.6 star rating with 2,089 reviews. 

When is Orleans Ford open?

Orleans Ford is open now. It will close at 5:00 p.m.  

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