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Established in 1902, Western Medical Center - Santa Ana is an acute care hospital that offers a range of services in the areas of neurology, cardiology, trauma and rehabilitative care. It is an over 280-bed facility that provides comprehensive health care services fro individuals and families. The hospital oversees a staff of nearly 2,000 employees. Western Medical Center - Santa Ana is licensed by the state of California and is approved for the acceptance of Medicare patients. The hospital is accredited by The Joint Commiss... read more
1001 N Tustin Ave, Santa Ana, CA, 92705, United States
Get directionsI am giving this hospital a poor rating for manny reasons. Number one, the staff arnt clear about what is gona go on and they are rude as well. Number 2, the staff hardly leasons to ur complants and when they do lesson to u they eathier talk over u and not leason or give u some bulshit excuse for why they wont do what u ask. Number three, the room i was asinged to is disgusting. Number 4 i have VA health care and they refuse to send ke to the va. DONT COME HERE
Business response:
Good Morning Mr Michener-I'm sorry to see your experience fell short of our goal to delivery exceptional care during your visit. It would be helpful to our continued improvement if you would share your experience with our team by contacting us at 714-953-2516. I thank you in advance for helping us identify what happened during your visit and where we can improve in or service. LS OCGMC
The ER staff is not compassionate at all I was there recently and I left to another hospital because they left me sitting inside for hours and my brother in law had the same experience the male nurse did not want to help him get up when he asked him for help. My suggestion is hire more compassionate people that actually want to help.
The ER staff is not compassionate at all I was there recently and I left to another hospital because they left me sitting inside for hours and my brother in law had the same experience the male nurse did not want to help him get up when he asked him for help. My suggestion is hire more compassionate people that actually want to help.
Business response:
Hi Jacqueline, I’m thankful you’ve taken the time to give us this feedback. I’d like to invite you to contact us directly at 714-953-2516 and help us to better address your concerns. Our goal is to always deliver exceptional care so we would very much appreciate your help. With your permission I will share this with the team and we look forward to your call. Thank you in advance. T.P. (OCGMC)
Orange County Global Medical Center has a 3.2 star rating with 638 reviews.
Orange County Global Medical Center is open now. It is open 24/7.
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