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Orange County Global Medical Center
- Hospitals
- Santa Ana, CA
About this business
Established in 1902, Western Medical Center - Santa Ana is an acute care hospital that offers a range of services in the areas of neurology, cardiology, trauma and rehabilitative care. It is an over 280-bed facility that provides comprehensive health care services fro individuals and families. The hospital oversees a staff of nearly 2,000 employees. Western Medical Center - Santa Ana is licensed by the state of California and is approved for the acceptance of Medicare patients. The hospital is accredited by The Joint Commiss... read more
Location details
1001 N Tustin Ave, Santa Ana, CA, 92705, United States
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Recommended
DO NOT TAKE A LOVED ONE THERE! The nurse my grandma had tonight so so mean and rude!
Business response:
Good morning Carol, your feedback is valuable to us and we appreciate the time you have taken to share it with us. We regret that your expectations were not met during this visit. Our goal is to provide exceptional services each time we interact with our patients and visitors. Please contact us at 714-953-2516 to help us address this concern better. We thank you for your cooperation. –OCGMC
The WORST customer service I have ever encountered from a medical provider. I was insulted by one of your employees over the phone while trying to get simple information about my bill. I was not allowed to speak to a supervisor. I was put on hold for over 20 minutes. Really? I will be contacted my doctor, a world-renowned cardiologist at Cedars-Sinai to let them know my experience with your company. My doctor has made it VERY clear that they are interested in not doing business with other providers who provide poor service.
Business response:
Good morning Nicole, your feedback is valuable to us and we appreciate the time you have taken to share it with us. We regret that your expectations were not met during this visit. Our goal is to provide exceptional services each time we interact with our patients and visitors. Please contact us at 714-953-2516 to help us address this concern better. We thank you for your cooperation. –OCGMC
All the staff and doctors are very polite and caring
Me gusto mucho las atenciones que tuvieron para mi y para mi familia muchas gracias a su personal desde el security hasta los doctores muy amables
Me gusto mucho las atenciones que tuvieron para mi y para mi familia muchas gracias a su personal desde el security hasta los doctores muy amables
Business response:
Hola Yolanda Gracias por tomarte el tiempo para evaluar nuestro Hospital. Nuestro objetivo es complacer a todos nuestros pacientes y visitantes. Nos alegramos de que hayamos cumplido con sus expectativas.
Frequently asked questions about Orange County Global Medical Center
How is Orange County Global Medical Center rated?
Orange County Global Medical Center has a 3.2 star rating with 638 reviews.
When is Orange County Global Medical Center open?
Orange County Global Medical Center is open now. It is open 24/7.
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