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OneAZ Credit Union
- Finance
- Tucson, AZ
About this business
OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more
Location details
6456 N Oracle Rd, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* ****** was incredible to work with! I was locked out from my ONEAZCU account as too many attempts. Being a little frustrated I called their help line and instantly my mood changed relief knowing that I have made contact with knowledgeable staff member. ******* respectfully walked me through my issue and reconciled my account. Beyond my issue, she informed me about how to have set up my staff with their own login ** so that in the future if one of my employees type in the ** of their own incorrectly it will not effect... read more
Business response:
Thank you for sharing this story with us Curt. We enjoy hearing from our members and are pleased you received knowledgeable, respectful, and overall incredible service from our Member Care Center. Thank you for your membership with OneAZ!
******* stayed on phone with me a very long time helping me unlock online account..I highly recommend her..work
Business response:
Thank you for sharing your experience with us Fred. We're pleased to hear you received helpful, patient and knowledgeable service from our Member Care Center. Thank you for your membership with OneAZ!
******** ****** was terrific! You can hear the smile in her voice and you smile in return. Most importantly, ******** knew the platform well and guided me through patiently as well as courteously. I hope other customers have an opportunity to have ******** ****** as their digital representative.
Business response:
Thank you for sharing your experience with us Christina. We're pleased to hear you received patient, courteous, and knowledgeable support from our Member Care Center. Thank you for your membership with OneAZ!
******* ****** was the person that helped me with getting my password changed on my computer and phone for my ******************** union account. She was wonderful and stayed right with me the whole time. I appreciated her patience.
Business response:
Thank you for sharing your experience with us Connie. We're pleased to hear you received patient, helpful and overall wonderful service from our team. Thank you for your membership with OneAZ!
******* was extremely professional and knowledgeable in correcting the problem i had. She followed up till process completed.
Business response:
Thank you for sharing your experience with us Daniel. We're pleased to hear our team was professional and knowledgeable. We enjoy hearing stories about our team providing dedicated service and following through to resolution. Thank you for your membership with OneAZ!
******** ****** provided excellent service. She was very patient and helped me to properly view my accounts. I'm glad ******** is a member of the *** AZ team."
Business response:
Thank you for sharing your experience with us Roseann. We're pleased to hear you received patient, helpful and overall excellent service from our team. Thank you for your membership with OneAZ!
I needed help with the recent platform change. I did not have to wait long for a live (vs robot) answer. ******* was very reassuring calming my frustration down and extremely helpful getting me through the process of learning new features as well as solving my problem. She was a joy to have on the line: very knowledgeable, efficient, and has a wonderful communication style. I am very grateful for her help!
Business response:
Thank you for sharing your story with us Kathleen. We're elated that you received efficient, calming, and extremely helpful service from our team. Thank you for your membership with OneAZ, we look forward to serving you again!
Been with oneAz for almost 10 years.Always solve the issue. ****.
Business response:
Thank you for sharing your experience with us Gary. Thank you for your long time membership with OneAZ!
Whitney was wonderful! We got our accounts fixed for online banking so we could continue business as usual with our OneAZ **** pay recipients. She was patient, efficient and persevering, so now we can enjoy banking with OneAZ from our new home about 2,500 miles away. Thanks a *****, *******.
Business response:
Thank you for sharing your experience with us Sarah. We're pleased to hear you received efficient, patient and helpful service from our team. Thank you for your membership with OneAZ!
Frequently asked questions about OneAZ Credit Union
How is OneAZ Credit Union rated?
OneAZ Credit Union has a 4.8 star rating with 635 reviews.
When is OneAZ Credit Union open?
OneAZ Credit Union is closed now. It will open at 9:00 a.m.
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