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OneAZ Credit Union

4.8

About this business

OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more

Location details

6456 N Oracle Rd, Tucson, AZ, 85704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8635 reviews
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Syma L's profile image
Syma L 
4 years ago

*************************** was great Ive been with One AZ since **** its the only checking account Ive ever had and ever willTheyre the bestI have never had any problems with them and certainly appreciate their consistency. 

Business response:

Thank you for sharing your experience with us Syma. We're pleased to hear you are receiving consistently great service from our team. We sincerely enjoy hearing from our long-time members. Thank you for your membership with OneAZ. We look forward to serving you again! 

Veronica H.'s profile image
Veronica H. 
4 years ago

I did a debt consolidation loan about two years ago. I have been charged not only my regular interest rate but Im getting charged an additional interest rate under what they call interest charges on cash advances. I have never made a cash advance, ever. So basically on a $13,000 loan I am paying $41 a month in regular interest charges and an additional $85 a month for cash advances which I have never taken. When I took out this loan I was only told about a standard interest rate. I will never use this bank again unless this ... read more

Business response:

Thank you for sharing your experience with us ********. Please call us at ************. Our knowledgeable and helpful team can review your loan details. It would be our pleasure to ensure you feel comfortable with your OneAZ accounts. Thank you again, and thank you for your membership with OneAZ. 

Bernadette C's profile image
Bernadette C 
4 years ago

Shopping for a new car and ***** at the Orange Grove and ****** Branch in ******, helped Me out ***,!! Extremely intelligent in so many ways, Friendly ,Quick , Strives to do the best for the customer. Very pleasant! Love my interest rate and my new car!!! Thank you *****!!!! 

Business response:

Thank you for sharing your experience with us **********. We're pleased to hear you received helpful, knowledgeable, and efficient service from our Oracle team. Thank you for your membership and congratulations on your new vehicle! We look forward to serving you again. 

Gerri G's profile image
Gerri G 
4 years ago

Had a great experience with ******* today. I was trying to change the bank my pension check goes to - from WA to OneAZ - using my Pension **mpanys webpage. i kept getting a message that OneAZ **uld not **nfirm my identity, so I called & ******* quickly researched rhe problem, saw that my pension ** never made **ntact. Called pension ** only to find out their system was down. They were not sure why I got the message I did, but I felt better knowing ******* **uld see the problem was not on OneAZs side. So far, I love this bank... read more

Business response:

Thank you for sharing your experience with us ****. We're pleased to hear you received helpful and knowledgeable service from our team. Thank you for your membership with OneAZ! 

Lloyd R's profile image
Lloyd R 
4 years ago

*************************** provided the best customer support that I have had in a long while. Good support is important to customers and that is how you keep them by working well with them. She delivered on all my concerns in a professional manner. This is why I bank at OneAZ. 

Business response:

Thank you for sharing your experience with us *****. We're thrilled to hear this is the best service you have received in a while and we look forward to serving you again. Thank you for your membership with OneAZ! 

Tema C's profile image
Tema C 
4 years ago

I called today and got ****** he was amazing to work with he listened and treated me with respect thank you 

Business response:

Thank you for sharing your experience with us Tema. We're pleased to hear you received respectful and overall amazing service from our ******************* Thank you for your membership with OneAZ! 

Robin B's profile image
Robin B 
4 years ago

I had the best experience with my digital representative, ******** ******. She helped me install the new ****** app and navigate all the new features. She updated my information and was so informative! ******** is a great asset to the ****** team. I am beyond satisfied with the service I received. Thanks again ********! 

Business response:

Thank you for sharing your experience with us *****. We're pleased to hear you received knowledgeable and helpful service from our Member ***********. Thank you for your membership with **********************!" 

Sharon H's profile image
Sharon H 
4 years ago

I called OneAz and spoke with ******** ******. She helped me to have a deposit from my ******* thru the (**** Office), government. When they sent the deposit they did not use the first number to my new checking acct. ******** checked it out and the deposit was put into my account. She was a very special young lady that works with OneAz CU. Thank you.****** ******* 

Business response:

Thank you for sharing your experience with us Sharon. We're pleased to hear you received helpful, knowledgeable and special service from our Member Care Center. Thank you for your membership with OneAZ! 

Martha B's profile image
Martha B 
4 years ago

I spoke with ***** ***** today regarding my mother's credit card. My mother passed back in April and we've been attempting to get a clear answer regarding her account. I spoke with 4 other people before speaking to ***** and he didn't pass me on to another phone number, or provide an answer that wasn't accurate. He got me an answer. He was attentive, kept me posted while on hold while getting the answer and when he gave an answer that was less than ideal, he didn't dance around. He gave me the answer directly, acknowledging ... read more

Business response:

Thank you for sharing your experience with us Martha. We enjoy hearing stories like this from our members. It's especially great to hear your feedback with the background you have and the current position you hold. We will be sure to share this with our team and acknowledge Keith for providing knowledgeable and one-stop service. Thank you for your membership with OneAZ! 

Frequently asked questions about OneAZ Credit Union

How is OneAZ Credit Union rated?

OneAZ Credit Union has a 4.8 star rating with 635 reviews. 

When is OneAZ Credit Union open?

OneAZ Credit Union is closed now. It will open at 9:00 a.m. 

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