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OneAZ Credit Union
- Finance
- Tucson, AZ
About this business
OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more
Location details
6456 N Oracle Rd, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New Name: ONE AZ BANK - horrible and disappointing after the many years I was a customer. Functions like a BANK, not a ********************************************* so why not call it what it is. Nickle and dime for EVERYTHING! $5 transfer fee from LOC to account even though paying interest on money borrowed. $35 NSF despite having enough money in savings and LOC. Ended up buying another car before leaving AZ and despite the loan being <6 months old they charged me the entire $695 GAP fee. Approved car loan then rescinded a ... read more
Business response:
Thank you for sharing your experience with us ******. Congratulations on your move out to *******! We appreciate your membership with us while you were in Arizona. OneAZ is unable to fund vehicle loans on out of state vehicles; we apologize for the inconvenience.
******* was so helpful resolving my issue I was having. I appreciated her pleasant attitude and willingness to help me! Problem resolved within minutes.
Business response:
Thank you for sharing your experience with us *******. We're pleased to hear you received helpful and knowledgeable service from our ******************* Thank you for your membership with OneAZ. We look forward to serving you again!
******* was a great help with me today when I needed help. She was patient as she asked me questions to get to the root of my problem. Problem solved!!!I have been a happy customer with One ********************** CU for almost 20 years.
Business response:
Thank you for sharing your experience with us *****. We're pleased to hear you received helpful and knowledgeable service from our ******************* Thank you for your long-time membership with OneAZ. We look forward to serving you again!
My experience with One AZ Credit Union has been very positive. We are in ***** ** now and the **** and telephone service is spotty. My telephone conversation with ******* on September 9th was excellent. She solved my problem, was patient and friendly and professional.
Business response:
Thank you for sharing your experience with us ******. We're pleased to hear you received positive, patient, and professional service from our ******************* Thank you for your membership with OneAZ. We look forward to serving you again!
******* helped me on the phone today and she was amazing I had pretty much given up on getting back into my account online under my log in since the recent change but she was so encouraging and positive and it was really a lot easier than I expected. She really made my day!
Business response:
Thank you for sharing your experience with us *****. We're pleased to hear you received helpful and positive service from our ******************* Thank you for your membership with OneAZ. We look forward to serving you again!
I had an absolutely wonderful experience today with *************************** from customer service. She helped me with my questions about setting up my automatic payment for my loan with a smile in her voice. I told her how much trouble I have with computers and setting up my account on line. She asked if i wanted her help with that. I said yes. She waited patiently for me to find the page I needed and then talked me one step at a time through the process, It is so wonderful to talk to an ***** at the other end of the lin... read more
Business response:
Thank you for sharing your experience with us ******. We're pleased to hear you received helpful, patient, and kind service from our ******************* Thank you for your membership with OneAZ. We look forward to serving you again!
The associate, *************************, that helped me reset my access to my account was excellent and very patient. She took the time to walk me through the steps needed and confirmed everything was as it should be.
Business response:
Thank you for sharing your experience with us ******. We're pleased to hear our ****************** provided you with patient and overall excellent service. Thank you for your membership with OneAZ. We look forward to serving you again!
I cannot state how much appreciation I have for the customer service I received from ****** at One AZ today! She made an otherwise difficult situation ( deleting a deceased family member off our account), a seamless and easily rectified fix. The worry of having to open another account, was followed through by ****** and her ability to go the lengths to help me fix the issue. I cannot thank ****** and OneAZ enough for their incredible help and customer service! Thank you!
Business response:
Thank you for sharing your experience with us *****. Please accept our condolences for your recent loss. We're pleased to hear our Virtual Direct team provided you with seamless and helpful service. Thank you for your membership with OneAZ. We look forward to serving you again!
******* was excellent in assisting me with both my accounts & loan questions. She was excellent in her customer service as well as her 'smiling' voice. An extremely efficient and knowledgeable person.
Business response:
Thank you for sharing your experience with us ******. We're pleased to hear you received efficient, knowledgeable, and overall excellent service from our ******************* Thank you for your membership with OneAZ. We look forward to serving you again!
Frequently asked questions about OneAZ Credit Union
How is OneAZ Credit Union rated?
OneAZ Credit Union has a 4.8 star rating with 652 reviews.
When is OneAZ Credit Union open?
OneAZ Credit Union is closed now. It will open on Monday at 9:00 a.m.
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