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Oh Snap! Cupcakes

3.9

About this business

Fantastic showstopping wedding cakes in fondant and buttercream, wedding quality cupcakes, one of a kind works of art for any birthday or event. Every cake is custom baked and made to order. We also serve a daily fare of cakes, cupcakes, treats, brownies, cookies and cake jars in gluten free, vegan and regular. 

Location details

707 E Cervantes St A, Ste A, Pensacola, FL, 32501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9350 reviews
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Cheyanna Jackson's profile image
Cheyanna Jackson 
recommend  Recommended
6 years ago

Definitely the best ever had !!! First time there and was definitely blown away!! Amazing customer service, taste and presentation of the cupcakes are amazing!!!! 😍💞💞💞💞💞 

Business response:

Thank you!! ❤🤗❤ 

Jennifer Brinkman's profile image
Jennifer Brinkman 
recommend  Recommended
6 years ago

Owner, Lee, was super helpful in choosing the perfect wedding cupcakes for my daughter’s wedding. She is knowledgeable and eager to help. Definitely a blessing finding her and Oh Snap cupcakes 💞 

Business response:

So nice to meet you all. ❤ Thank you!! 

Olivia Russo's profile image
Olivia Russo 
recommend  Recommended
6 years ago

I am SO glad that I found this place! The GF writing on the window was what caught my attention. I have recently relocated from Massachusetts and found Oh Snap while I was driving one day. They did not disappoint. I have been on a gluten free diet for 6+ years and can honestly say that they make the BEST GF desserts I ever had. Their cupcakes are delicious, as are their “snapper cookies.” Everyone in my family tried the snapper and compared it to the Italian pastries made in the North End of Boston. (That is a HUGE complimen... read more

Candace Fuller Pfau's profile image
Candace Fuller Pfau 
6 years ago

She was working all alone today as two employees called in or didn’t show. The mini cupcakes were perfect and I felt bad she was working all alone. We are eating them now 

NaJeema Randall's profile image
NaJeema Randall 
6 years ago

I went to Oh Snap today and purchased two lemon drop cupcakes and one German chocolate cupcake. I haven’t been there in awhile. Something has changed with the cupcakes for the worse. You can barely taste the lemon in the lemon cupcake and the texture is weird. The German chocolate cupcake is very dry. The owner or someone needs to be made aware of this and FIX IT. I won’t be going back. 

Business response:

NaJeema, ..thank you so much for your very specific feedback on the cupcakes you purchased. We are working with a new lemon ingredient, and will definately make another adjustment. We apologize for the less than 5 star experience! Please message us a time you can come pick up another 2 plus 2 and we will have them ready for you. Thank you again. Ms. Lee and Team 

Belinda Thompson's profile image
Belinda Thompson 
6 years ago

How can these people possibly still be making cakes for people and have over 4 stars, when there are so many 1 star reviews for this business and for good reason? The cakes are awful. Dry and tasteless and amateurishly decorated. Promises and expectations are woeful. Cakes are much better at Publix or any where else that makes cakes. Some of the cupcakes are pretty good but some are dry and crumby. Look at the displays. Zoom in close. Pretty dismal. One cake doesn’t even have enough frosting on one of the layers to cover all... read more

Business response:

Dear Belinda, I truly apologize for your experience with ordering a cake with us. I would personally like to speak with you if you would be open to talking over a cup of coffee or lunch? I am the owner and take every aspect of this demanding business personally. Our team of decorators changed for the better this year and I have been processed in place along with two managers to ensure that any miscommunication or un-met expectations are kept to a bare minimum. We strive for perfection, and stress to tears if our short shelf ... read more

Dana Dugas's profile image
Dana Dugas 
recommend  Recommended
6 years ago

Great place and the owner is so sweet! Their desserts are so delicious!!! 

Business response:

~ ❤ ~ 

Graeme Stone's profile image
Graeme Stone 
7 years ago

Had both king cake, and cup cakes from here. Even the gluten free is delicious. But the gluten-full is not to be missed either D-lish! 

Kimberly Hay's profile image
Kimberly Hay 
7 years ago

Frequently asked questions about Oh Snap! Cupcakes

How is Oh Snap! Cupcakes rated?

Oh Snap! Cupcakes has a 3.9 star rating with 350 reviews. 

When is Oh Snap! Cupcakes open?

Oh Snap! Cupcakes is closed now. It will open tomorrow at 9:00 a.m. 

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