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Oceana Resorts
- Property Management
- North Myrtle Beach, SC
About this business
Location details
1000 2nd Ave S, Ste 110, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad room for 2,we only got 1 wash cloth. None on day 2 and only 2 towels. Public excess parkihg,saw people strip down,naked while stand in on balcony. Horrible beds.,dirty tub. Will not recommend to anyone. Don't waste your money.
Stayed at the Patricia Grand last weekend. Arrived at 2pm for a 4pm check in. Not allowed to have keys until 4pm. Staff kept saying no rooms would be clean until 4pm. Went to outside bar to have drink and wait. Bartender complained about his job and that people don't tip and it was because of the type of clientele that stay there. At 4pm, finally get room key, get help with bags to room and room isn't clean. And on another note, was told we couldn't have a cart to take ...Continue Reading
Bad bad bad check in Service. I waited check in for 4hours. Horrible experience ever.....
The manager from guest service is Horrible, the room 401 was disgusting, far as the stains on the bed and curtains, house keeper service did a great job making our bed
Business response:
Tyrone, we're sorry to hear that you didn't enjoy yourself. Would you PM us with the name of the resort you stayed at, and the name your reservation was under, so that we may look into this?
The stay was fine the after the stay was what did it for my wife and I. When we got back home we realized the Carolinian had charged us $ 600 without our knowledge, our permission, or a signature. They ask to keep a card on file for incidentals, we even signed something we owed zero incidentals. Great gimmick going on. Stay away from them. They offered us a 100 gift card for inconvenience, they are a joke.
Business response:
Thank you Janel, I look forward to hearing from you.
My husband and I had reservations for an OCEANFRONT suite at Baywatch. When we arrived, it was obvious there was some problem; but the staff never told us what the problem was. After waiting for 1 hour and 45 minutes, we were given the key to our suite. It was OCEANVIEW. When we complained about it, they would not refund us any of our money even though we had paid more than we were supposed to pay for that type of accomodation. I would not recommend this hotel to anyone else. If you do stay there, be sure to watch your bill.
Business response:
Hi Bob, we are sorry to hear about these issues. I was unable to find a reservation with your name. Would you please let me know what name your reservation was under so that I may look into this?
The hotel as a whole was fine. Cleaning staff were awesome as well as maintenance man Tom. Never needed him but ran into him in the elevator several times and is a asset to the hotel. Did not realize when I booked that this was a pet friendly hotel. I have severe allergies and asthma and it was challenging to be joined in elevator with animals and owners. Room was clean but we acquired fleas. I assume from the previous guests and a pet or two. Would not book again but recommend it to those with pets.
Business response:
Brittany, we are terribly sorry to hear about the issues you experienced at your stay at Camelot by the Sea. Due to the problems with your stay, we've comped 50% of your total. We have shared your feedback and pictures with our housekeeping, maintenance and managerial team, as your stay does not represent the quality of vacations we've been striving to provide our guests for years. We again sincerely apologize for these problems and are working to ensure that future guests do not have the same experience.
Frequently asked questions about Oceana Resorts
How is Oceana Resorts rated?
Oceana Resorts has a 3.3 star rating with 187 reviews.
When is Oceana Resorts open?
Oceana Resorts is closed now. It will open at 9:00 a.m.
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