This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Oceana Resorts
- Property Management
- North Myrtle Beach, SC
About this business
Location details
1000 2nd Ave S, Ste 110, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cooking stuff was non existent. Musty smell from moisture in rug and kids out of control and no parents or security stopping them even after Labor Day. Don't know what is missing since there is no list and the stuff there is old. Only got 2 towels and 1 wash rag which was corrected the next day. I am a disabled vet and there is no disabled access to the beach so don't come here. Disabled access is in the public parking area next door, but not at the condos. Bed mattress is soft and old and with my bad back, uncomfortable.
Business response:
I have shared your comments with management and they will be addressed right away. Please accept our sincere apologies for your stay with us. We will work to improve dishware and cleanliness for the future. Regarding disabled access, we apologize there is not a ramp leading directly from our property. However that is not our decision, per city codes. There is actually a handicap access at Hurl Rock Park, which is just next to our property. Here is a link to all the city-wide access points for your future reference: http://ww... read more
Place was dirty, bathrooms, microwave, floors. Staff was not friendly. Will not stay here again neither recommend this place.
Me and my family have always enjoyed our stays @ Oceana Resorts. Keep up the good work guys !!!
Business response:
Thanks for the review, Stan!
We have stayed at Ocean Park resort and it was the worst experience ever. Elevators are horrible. Our room didn't get cleaned or had towels. We had to call 3 times for someone to come next day which they did but didn't do anything so we had to go get our own towels again. Sweep sand from the floor. People next to us got room key to the room that waz already occupied. It was just horrible experience and we will never come back to this hotel. What makes me wonder if it is really just this hotel or the entire company who manage... read more
Business response:
I'm terribly sorry to read about your recent negative experience while staying at Ocean Park. I have shared your concerns with our management team and can assure you we will be addressing these issues. Should you wish to discuss further, please message this page or contact Tracey Rae Palmer, our guest relations specialist at tracey.palmer@wynvr.com. Again, I apologize.
The elevators are filthy… There was even a toilet cleaning brush left in one. On top of that we had cockroaches in our room. They call them Palmetto bugs to try to dress it up, but I don't care, they're cockroaches. Will not stay here again for this price.
Business response:
Hi Nona, we're very sorry to hear about your stay. Can you please private message us and let us know at which resort you stayed, and the name your reservation was under?
Right time we checked in there were roaches crawling all over the wall. Told the front desk o wanted a refund and they said I had to wait til today them got changed to tomorrow after staying on the phone with cooperate for over an hour I was finally able to get my money refunded. And will never stay with them again!
Business response:
Roxy, we are sorry to hear about your experience. Would you please message this page and let us know which resort you were checking into?
CAMELOT BY THE SEA....Myrtle Beach......NEVER book though 3rd parties, ect, Groupon....I booked though Grupon, called to confirm my reservation 3 days prior, OH YES, if you have a reservation, we have a room......fly down, go to check in.YOUR ROOM WAS CANCELLED.... call Groupon, no it is good, go back to desk, we called all 3rd parties 3 days ago to cancel, BUT, for DOUBLE the price of my Groupon, they can give me a room, ......very unhappy.......well the answer from Camelot....."well that room is damaged, it is unavailable"... read more
Frequently asked questions about Oceana Resorts
How is Oceana Resorts rated?
Oceana Resorts has a 3.3 star rating with 187 reviews.
When is Oceana Resorts open?
Oceana Resorts is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com