Oceana Resorts

We are so sorry to hear about this negative experience while staying at The Patricia Grand, Sonya. We take guest satisfaction very seriously and we understand what a burden these inconveniences can put on our guests during their stay and for this, we sincerely apologize. Please be assured your feedback has been shared with our team so that we can address our deficiencies.

We are terribly sorry for this experience you had, Sherry. Please be assured I have passed along this feedback to resort management and they are correcting this issue immediately. This is unacceptable and is not the type of service we strive to provide our guests with. We understand what a burden this could put on a guest during their vacation and for this, please accept our sincerest apologies.

I was terribly disheartened to read about your experience, Brian. We do not manage a property at this address, however there is one very close by. I understand the address may have been mistyped and would very much like to discuss your experience further. We want to be sure we handle these issues right away in our resorts, and we want to do what we can to make this right by you. Can you please send us a private message when you have a chance so we can further discuss your stay? Thank you.

I have shared your comments with management and they will be addressed right away. Please accept our sincere apologies for your stay with us. We will work to improve dishware and cleanliness for the future. Regarding disabled access, we apologize there is not a ramp leading directly from our property. However that is not our decision, per city codes. There is actually a handicap access at Hurl Rock Park, which is just next to our property. Here is a link to all the city-wide access points for your future reference: http://www.cityofmyrtlebeach.com/handicapped.html . We hope this helps!

Thanks for the review, Stan!

I'm terribly sorry to read about your recent negative experience while staying at Ocean Park. I have shared your concerns with our management team and can assure you we will be addressing these issues. Should you wish to discuss further, please message this page or contact Tracey Rae Palmer, our guest relations specialist at tracey.palmer@wynvr.com. Again, I apologize.