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Oceana Resorts
- Property Management
- North Myrtle Beach, SC
About this business
Location details
1000 2nd Ave S, Ste 110, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgreat place. very nice and accommodating. can leave your boat in . . close restaurants within walking distances
Great place to stay. Very convenient to walk to nearby restaurants.
I am very nervous to go here after reading these reviews! Booked 2 rooms for the end of this month, maybe I should reconsider???
Business response:
Hi Donna. We take guest satisfaction very seriously and each review is forwarded to our team in an effort to continue to provide our guests with the best vacation experience possible. Please be assured the issues brought to our attention in past reviews have been addressed appropriately. We are confident that you will have a fantastic stay with us at the end of the month and look forward to having you as our guest.
Great Places even better service
Business response:
Thanks Stephanie!
Be very careful staying here. My parents went out to the beach and when my mom went back to her room she tried using her key to open the door but it wouldn't open so she got help from one of the maids who also couldn't get the door open. She asked if anyone was in the room because it was as if the door was locked from inside the room. My mom said "no, no one should be in there." So they went to the front desk to get a manager to help and they managed to finally get the door open but my mom realized her stuff had been moved a... read more
Business response:
We are so sorry to hear about this negative experience while staying at The Patricia Grand, Sonya. We take guest satisfaction very seriously and we understand what a burden these inconveniences can put on our guests during their stay and for this, we sincerely apologize. Please be assured your feedback has been shared with our team so that we can address our deficiencies.
Do not stay here. The mattresses are nasty. The staff is great however the whole hotel needs some major love. There was holes around the windows. Our stay was 4/20/18 - 4/22/18
Business response:
We are terribly sorry for this experience you had, Sherry. Please be assured I have passed along this feedback to resort management and they are correcting this issue immediately. This is unacceptable and is not the type of service we strive to provide our guests with. We understand what a burden this could put on a guest during their vacation and for this, please accept our sincerest apologies.
I will NEVER stay at any of their resorts again, lack of full room servie, sand everywhere from lack of someone sweeping, ROACHES. ran out of coffee and no one refilled it because they didn't bother checking. NO STARS from me. DO NOT STAY, YOU WILL BE SORRY. 1705 Ocean Blvd resort. Add charges from what was guoted, BEWARE
Business response:
I was terribly disheartened to read about your experience, Brian. We do not manage a property at this address, however there is one very close by. I understand the address may have been mistyped and would very much like to discuss your experience further. We want to be sure we handle these issues right away in our resorts, and we want to do what we can to make this right by you. Can you please send us a private message when you have a chance so we can further discuss your stay? Thank you.
Frequently asked questions about Oceana Resorts
How is Oceana Resorts rated?
Oceana Resorts has a 3.3 star rating with 187 reviews.
When is Oceana Resorts open?
Oceana Resorts is closed now. It will open at 9:00 a.m.
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