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Northtowne Volkswagen

4.2

About this business

We are the Kansas City Metro area's oldest Volkswagen dealer. We are the #1 Certified Pre Owned Dealer in the Mid West. Northtowne Volkswagen is were " Nice People Buy Cars from Nice People"! 

Location details

6728 N Oak Trafficway, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.2680 reviews
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Joe's profile image
4 years ago

Preliminary shopping, dealer got back To me quickly on details on the car I was asking about. Wasn’t ready to buy and the car was bought by someone else. 

Business response:

Thank you Joe for your 5 star review and sharing with the online community. We appreciate you giving us a chance. 

Reginald's profile image
Reginald 
4 years ago

Decent. They responded after a few days. The vehicle was sold by then. 

Business response:

Thank you Reginald for your review and sharing with the online community. We appreciate you giving us a chance, unfortunately they do sell fast. We apologize for the delay but we do try and get back to inquiries as fast as we can. 

Robert's profile image
4 years ago

We had a great experience. We live in Atlanta and Lorrie, our sales rep, handled the transaction with professionalism that exceeded our expectations. 

Business response:

Thank you Robert for your 5 star review and sharing with the online community. We appreciate your business. James DeFoe Digital Director, Northtowne Auto Group. 

GuruL17VL's profile image
GuruL17VL 
4 years ago

Worked with JP to test drive the car and come to a price. He was very knowledgeable and someone I would work with again. Unfortunately, the car was sold before I could finalize the deal. 

Business response:

Thank you for your 5 star review and sharing with the online community. 

GuruHH7Z6's profile image
GuruHH7Z6 
4 years ago

They waited a week to reply with a 3 word response. 

Business response:

GuruHH7Z6 could you please provide a little more info for the 2 star review, what do we need to improve upon? James DeFoe jamesd@northtownekc.com 

Charles's profile image
Charles 
4 years ago

This vehicle was posted before they actually looked at it to decide a price ended up that had a blown engine and was not even available to sell and it took me multiple emails and several days to find this out 

Business response:

Since the Auto Auctions have been closed for some time now, we have been offering the autos we were sending at cost to recoup what we have in them. They still get checked out in our service department, but do to the volume of trade-ins it takes 7-10 business days to get ck'd out. Sometimes they turn out to have more issues than we first thought and then we pull them from our inventory, we then fix them or store them till the auctions open back up. Sorry for any miss-understandings. James DeFoe jamesd@northtownekc.com 

AmandaKay's profile image
AmandaKay 
4 years ago

Purchased van from Northtowne! This is our third car purchase from this dealership and we’ve always had a great experience! Van was as described, great photos, timely communication... overall FANTASTIC experience! Will do business with Northtowne again! We live in south JOCO and it’s worth the drive! 

Business response:

Thank you Amanda Kay for your 5 star review and sharing with the online community. We appreciate your business. James DeFoe Digital Director, Northtowne Auto Group. 

METZPAUL's profile image
METZPAUL 
4 years ago

Excellent 

Business response:

Thank you Metzpaul for your 5 star review and sharing with the online community. We appreciate your business. 

Matt's profile image
5 years ago

Fairly prompt first contact. Did not follow up after initial contact/questions. 

Frequently asked questions about Northtowne Volkswagen

How is Northtowne Volkswagen rated?

Northtowne Volkswagen has a 4.2 star rating with 680 reviews. 

When is Northtowne Volkswagen open?

Northtowne Volkswagen is closed now. It will open at 8:30 a.m. 

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