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Northtowne Volkswagen

4.2

About this business

Location details

6728 N Oak Trafficway, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.2712 reviews
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Robin's profile image
Robin 
10 months ago

Very helpful just haven’t found the right car yet 

Andrew's profile image
Andrew 
10 months ago

The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up. 

Business response:

Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602 

GuruD1963V's profile image
GuruD1963V 
10 months ago

The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up. 

Business response:

Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602 

Peter's profile image
Peter 
11 months ago

Got back to me. Helped me with cpo model 

Kara's profile image
Kara 
11 months ago

Very helpful and very communicative! Spoke with many different dealers and they were the most down to earth and accommodating! I purchased this vehicle from them in California and I'm in Arizona. They help me arrange shipping and signing of my papers all from the comfort of my home. 

Bernardine's profile image
Bernardine 
11 months ago

Went in to check out a QX30, which was very nice, but walked away with another more spacious SUV and a better fit for my needs. Jonathan was very helpful, attentive and accommodating. The warranty and the service detail on my 2017 Escape was a great bonus. I'd shop here again. 

Kate's profile image
Kate 
11 months ago

Fine test drive experience. Clear communication, car was ready for me when I arrived. Ultimately interested in a different make and model so did not purchase, but good overall experience. 

roger's profile image
roger 
11 months ago

Did not have the car I wanted. Advertised a car they did not have in the proper trim. Not really willing to deal on these 'mistakes'. The Luther dealerships seem to make this a practice vase d on two others I have been too. Won't due any kind of internet deal which makes it doubly disappointing when you drive 200 miles and then back with no deal or car. 

GuruDB86HS's profile image
GuruDB86HS 
11 months ago

Very professional 

Frequently asked questions about Northtowne Volkswagen

How is Northtowne Volkswagen rated?

Northtowne Volkswagen has a 4.2 star rating with 712 reviews. 

When is Northtowne Volkswagen open?

Northtowne Volkswagen is closed now. It will open at 8:30 a.m. 

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