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North Haven By Cortland

4.7

About this business

Location details

17802 Mound Road, Cypress, TX, 77433, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.7624 reviews
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Verified R.'s profile image
Verified R. 
7 months ago

Verified Renter If you want a place to play music at ridiculously loud volumes, people speeding through parking lots, the most inconsiderate neighbors, people screaming in the halls and doors slamming all day and night every day then this is the place you want to live. I would never suggest anyone to live here personally. Staff is friendly and issues with your place gets taken care of quickly but that's the only redeeming quality. For the price you pay here is not worth your time 

Business response:

Hello, We're sorry to hear about the noise disturbances that you have experienced. Please remember that we have a courtesy officer who lives on site and is available to help with after office hours concerns like these. We would like the opportunity to speak with you to provide solutions for the issues you mentioned. Please let us know when a good date and time is to connect. We look forward to speaking with you. -Your Cortland Bluff Springs team 

Verified R.'s profile image
Verified R. 
7 months ago

Verified Renter I don’t recommend people to live here with the current management. Problems are ignored and they have been rude or ignored questions and issues. Non residents use the facilities when they are not supposed to and people dump garbage here like it’s a dump and staff won’t fix the issues. 

Verified R.'s profile image
Verified R. 
7 months ago

Verified Renter The apartments themselves are nice. You are not going to find as much space as these for this price but the management has gone down since switching. It's like they want is to act like we are in a 5 start apartment complex and thts just not the case 

Business response:

So good to hear from you! Thanks for letting us know. Have a great day! Let us know if you ever need any more help! All the best to you. -Avana Matthews Team 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter I have had ups and downs while living here. It is not a bad place to live. Had a bad experience with the maintenance manager but never any issues with the office staff 

Keelee A.'s profile image
Keelee A. 
7 months ago

Unprofessional Towing Company This apartment complex does not have adequate visitor parking space. The towing company the apartment complex uses tows newer vehicles before older vehicles to ensure they make profit. The towing company is very unprofessional. Don't move here they tow visitors and tenant's. Stay clear you will be paying rent and towing on a frequent basis. 

Business response:

We are disheartened to read your comments and any disappointment that you have experienced. We aim to provide a parking policy that is fair and ensures ample spaces for our valued residents and apologize if you or your visitors have been inconvenienced. We're more than happy to discuss this in the office. 

Verified R.'s profile image
Verified R. 
7 months ago

Verified Renter Tengo una buena experiencia un lugar muy agradable para vivir tanto dentro del apartamento como fuera es un lugar limpio seguro y te ase sentir comodo sus instalaciones y al igual su personal muy atentos a la necesidad de uno en cualquier momento y siempre a solucionado mi problema lo mejor posible es una combinación para sentirte super como el vivir en Cortland falls River 

Business response:

¡Muchas gracias por tomarse el tiempo para compartir sus comentarios! No dude en contactarnos a FallsRiver@cortland.com si necesita algo. - Su equipo en Cortland Falls River 

Verified R.'s profile image
Verified R. 
7 months ago

Verified Renter I feel happy to be in this Community. Viri and Fabiola are the best! 

Business response:

Thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at BluffSprings@cortland.com if you ever need anything at all. - Your team at Cortland Bluff Springs 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter It took a while but I’ll tell you they are worth the wait I’m really excited to make new memories in my new home I can’t wait to start using the beautiful kitchen. 

Realpage A.'s profile image
Realpage A. 
7 months ago

Verified Renter On the first day I moved into this apartment, I already encountered problems with the dryer I which is not working and the kitchen cabinets are broken. Also the guy who gave me the keys didn’t tell me I have to call to AT&T to connect my service. 

Frequently asked questions about North Haven By Cortland

How is North Haven By Cortland rated?

North Haven By Cortland has a 4.7 star rating with 624 reviews. 

When is North Haven By Cortland open?

North Haven By Cortland is closed now. It will open tomorrow at 10:00 a.m. 

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