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North Coast Auto

2.7

About this business

Since we opened our Cleveland location in 2009, we have proudly served over 1000 customers! Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North East Auto Credit's sales and finance teams are here to help you, so if you ha... read more

Location details

5700 Brookpark Rd, Parma, OH, 44129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.787 reviews
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Adrian R's profile image
Adrian R 
a year ago

I just brought a jeep 2 weeks ago, and now it's sitting on the side of the road....DON'T GO HERE Jan 1 2024 

Andre T's profile image
Andre T 
a year ago

I Bought My car from North Coast auto mall Brookpark March 18,2022 when I first got the car. I thought it seem like it had issues. I brought it up to North Coast auto Mall because the parking brake kept my locking but this was my first ever car, and the transmission wasn’t as strong when I backed into a parking spot such as small hills I kept all maintenance up on my car, the whole year, just for my transmission to go out the next year October 1, 2023 I think it’s very unfair because they say all my warranties was up but I h... read more

Joe L's profile image
Joe L 
a year ago

If I could rate this business with negative stars, I would. I purchased a 2015 Hyundai Sonata SE. I was aware via the carfax that the car had a few accidents. One with structural damage, but was told it was fixed. I bought the car for $9500 in April of 2023. I went to a big name dealership yesterday, August 28th and was told the car was wholesaled out after the last accident and is only worth $3600. Also, on the updated carfax, Northcoast Auto Malls name isn't even on the carfax as the seller of the vehicle they sold me. The... read more

Deborah E's profile image
Deborah E 
2 years ago

Customer Service is awful. I bought a car on April 21,2023 and the engine light came on April 25th and it said power pressure low on Engine I took it back on April 25th North Coast said it just needed an oil change. i picked it up on April 26th and the same thing happened again on April 27th .I took it back April 27th picked back up the next day April 28th and the same thing happened again on May 4th . This time they said it was the Engine and gave me this really nasty ,dirty filthy unclean 2018 Nissan truck and I said to th... read more

jun m's profile image
jun m 
2 years ago

just awful!! they buy destroyed cars from auctions and re sell them after fixing them. had a car for less than 4 years and its gone due to engine issues. dont go there or buy any cars from them. 

Karen D's profile image
Karen D 
2 years ago

Zero stars! THIS PLACE NEEDS SHUT DOWN!! Alll lies! Bought my car 3 moths ago, I’ve been trying to schedule service for 3 months and still have not been able to even schedule an appointment. I get put on hold and transferred from person to person. I have made two appointments and went there at the time and they claimed they knew nothing of the appointment. They had no sympathy for their errors and were very rude. I have scheduled my third appointment and have zero trust that they will follow through or even do the job right.... read more

Mike K's profile image
Mike K 
2 years ago

They lie about carfax. Show u a clean report and a year later u find that u own a severely wrecked car. They also push u through LGM finance which is a high risk credit company. U will not b able to deal with these people and will b stuck with costly repairs and harassment 

Patrick E's profile image
Patrick E 
2 years ago

I found a Chrysler Pacifica that I liked at their location in Parma. We went to look at it on a rainy day and I asked if they had a place to look at it inside. They were more than happy to bring it in the back. Everybody was nice and answered all my questions. We decided to buy it and asked if they could do two things to it. It was a missing part in the engine carpartment and some cleaning inside. They did both those things. D'Angelo was are salesman and he was very helpful. It was overall a good experience buying this vehic... read more

Samantha F.'s profile image
Samantha F. 
2 years ago

I have had nothing but problems with my vehicle which I purchased a warranty for and have gotten no results from the warranty. The car will randomly stop starting. And they have had my vehicle for 3 weeks and still haven’t fixed the problem. When I purchased the warranty they told me they had loner cars for when the vehicle needed serviced. But once I needed the warranty they told me they don’t do that. They are rude to their customers and I have even caught them lying about what Service was done to the car. No one will let ... read more

Frequently asked questions about North Coast Auto

How is North Coast Auto rated?

North Coast Auto has a 2.7 star rating with 87 reviews. 

When is North Coast Auto open?

North Coast Auto is open now. It will close at 8:00 p.m.  

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